Sr Solutions Engineer

Telesign connects, protects and proactively defends companies, customers and the digital interactions between them. With powerful AI that delivers identity with speed, accuracy and global reach, we enable Continuous Trust. Empowering companies to transact, communicate and engage with their customers free of fear, Continuous Trust makes the promise of the digital economy possible.

We are seeking a talented Senior Solutions Engineer (SSE) with a high level of technical skill, experience with sales cycles, and the ability to architect multi-product complex solutions. Reporting directly to the Head of Solutions Engineering, this individual has a strong understanding of the sales process and is knowledgeable of different forces at work which ultimately may affect a sales opportunity.  

Responsibilities:  

• Serve as a technical escalation/decision point for the immediate team, assisting the Head of Solutions Engineering with staff related issues, challenges, and procedures 
• Participate in Telesign certifications including but not limited to: Franklin-Covey, LMS self-paced trainings, Presentation Skills training, Presales workshops, and Certified Engineering training.  
• Maintain awareness of all major operations, opportunities and engagements in your region. 
• Manage proof on concept from start to finish collaborating with other Telesign teams when needed.  
• Serve as a leader among the smaller sales teams, primarily focused on advisory services partners or commercial accounts. 
• Assist with partner development from a technical perspective and conduct custom trainings for partners and/or end user clients as well. 
• Track feature enhancement requests, defect/bug fixes and also communicates with Product Operations and Product Managers the needs of the team. 
• Delivers company wide, regional webinars or panels/presents at marketing events. 
• Contribute to Telesign’s Product Operation roadmap and statement of direction. 
• Occasionally publish blog entries, knowledge base articles, and whitepapers serving as an industry thought leader and participate in industry events.  

Qualifications:  

• 5+ years of experience in pre/post-sales, solution and/or sales engineering. 
• Familiarity with Saas, B2B, IT, or similar industries. 
• A track record of achieving technical closure reliably, meeting of revenue goals, and key performance indicators (KPIs).  
• Industry certifications focused on telecommunications, investigations, information governance and cyber security. 
• Experience with Confluence and Jira systems.  
• Strong understanding of Telesign products and where they fit, how to optimize them, manage their limitations and knows how to architect multiple product solutions for partners and customers.  

About the Role:

We consider many different factors to determine your compensation package at Telesign. We assess your specific job family, level, relevant skills, experience, location and other special trainings, experiences, or accomplishments you bring to the position. Pay decisions are also guided by our financial means as well as analyzed against what others earn internally. We strive to pay competitively and offer market differentiated benefits and perquisites in line with our compensation philosophy. Telesign’s good faith estimate for this position is $74,440 - $156,100 + bonus + benefits. This range is a reflection of many similar like positions and your actual compensation may not be at the high or low end of the range but will be based on your unique skills and other criteria mentioned. Telesign is committed to offering each individual an elevated employee experience through growth and learning opportunities in addition to an inclusive work culture coupled with other perquisites such as flexible working environment, fitness reimbursements, Grubhub gift certificates, and a year-long MasterClass subscription, just to name a few. 

About Telesign:

Telesign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today’s unique customer challenges by bridging businesses to the complex world of global telecommunications. 

Telesign is proud to be an equal opportunity employer. We believe our differences help us create a better workplace, a better product, and a better community. We do not discriminate on the basis of race, color, ancestry, religion, national origin, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, age, genetic information, disability, military or veteran status, or any other basis protected by federal, state or local law, ordinance or regulation. 

Telesign also participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. 

Telesign is an Affirmative Action Employer and as part of the commitment to AAP, it will seek to ensure affirmative action to provide equality of opportunity in all aspects of employment, and that all personnel activities, such as the recruitment selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based on protected characteristics. 

#LI-Remote 

NOTICE TO ALL POTENTIAL JOB CANDIDATES

We recently have become aware of individuals, unaffiliated with Telesign Corporation, who have been sending out fake employment offers using a name similar to ours, in an apparent attempt to defraud would-be job candidates. In a recent example, a scam email was sent from the @outlook.com domain. All emails sent on behalf of Telesign will come from email addresses ending in @telesign.com.

Please be advised that Telesign Corporation does not solicit candidates for employment via email - nor do we require or ask for fees or payments during any phase of the recruitment or hiring process. If any person solicits financial information, fees, or payments from you as part of the "recruitment process" or as part of a purported employment offer, you should assume that the communication is not from Telesign Corporation and is not sanctioned or approved by our Company.

If you have received one these offers or believe you have been the victim of fraudulent activity via the internet, we would appreciate you filing a complaint with the Internet Crime Complaint Center at the link below:

http://www.ic3.gov/default.aspx

#LI-Remote