Sr. Project Manager

EMPIST is a full-service IT company, providing businesses with the technology they need to succeed. Each day we strive to create a teamwork-led environment that fosters the success of not just our clients and our business but of our employees, too.

Sr. Project Manager   

Hybrid – Athens, Greece 

Monday & Friday - Remote 

Tuesday - Thursday - Office  

EMPIST is currently seeking a Senior Project Manager for our growing team!   
  

We are looking for a bright, motivated, and detail-oriented Senior IT Project Manager to be responsible for coordinating, tracking, and managing the diverse components of IT and Digital projects—such as cloud and email migrations, infrastructure refreshes, deployment of managed services, and website development—in order to execute these projects effectively, efficiently, on time and in budget. 

This role is ideal for a proactive, client-focused professional with the ability to hold both internal and external stakeholders accountable while driving alignment across cross-functional teams. The Senior Project Manager will oversee project execution from initiation through delivery, ensuring all deliverables meet EMPIST’s quality and service standards across a wide range of technology disciplines. 

Responsibilities   

• Manage and coordinate project requirements  
• Explain services, scope, and project objectives in clear terms to clients and manage client expectations for delivery  
• Ensure tasks are completed in accordance with the project scope  
• Coordinate and communicate project-related information  
• Create and manage resource, vendor, and client schedules as need for project delivery  
• Coordinate and schedule project meetings and calls  
• Lead client kick-off, update, and close out meetings  
• Manage change order process  
• Manage the onboarding of new MSP clients 
• Manage the offboarding of MSP clients 
• Liaise with clients sponsors on projects and weekly stand-up calls  
• Quality control work and deliverables  
• Work with technical and non-technical resources to ensure on time and on budget delivery  
• Address escalations from internal resources and clients  
• Coordinate and manage digital deliverables such as WordPress website redesigns, new builds, and e-shops. 
• Conduct and/or oversee functionality QA testing in collaboration with Design/Dev teams. 
• Act in a Client Success capacity for digital engagements 
• Support the presales phase by gathering client needs, creating preliminary briefs, coordinating with vendors, reviewing documentation, and preparing client-facing materials to ensure clarity, consistency, and alignment 
• Understand the EMPIST services catalog and manage clients toward standardization 

Requirements  

• High-School Diploma required, Bachelor’s Degree preferred  
• Minimum 5 years of relevant work experience in IT Project Management; previous MSP experience will receive preferential consideration  
• Experience with the Monday.com Software a plus  
• PMP certification or in-pursuit a plus (or equivalent. IPMA, PRINCE2) 
• Excellent written and verbal communication skills  
• Organized and proactive  
• Ability to interpret, process, and deliver on SOW's  
• Ability to multi-task and stay calm under moderate pressure  
• Comfortable liaising with stakeholders from all levels, client-facing and internally  
• Basic understanding of various technologies  
• Proficiency in Microsoft Office  
• Familiarity with the O365 Stack  
• Familiarity with website design and development lifecycle 
• Familiarity with Wordpress 
• Driven to learn, grow into a bigger role and take on more responsibilities  
• Positive attitude and work ethic  

Benefits 

At EMPIST, we believe in supporting our employees’ growth and well-being.  

We offer: 

• Competitive salary 
• Private Health insurance 
• Opportunities for professional development 
• A collaborative and innovative work environment 
• Catered lunch 
• Complimentary beverages

EMPIST is a 25-year-old global company with US locations in the heart of the Loop in Downtown Chicago near all major transportation, Downtown Elmhurst on York Road and an office in Phoenix, AZ. We also have our European HQ in Athens, Greece. We have been named to the Inc 500/5000 list for 8 out of the last 9 years which recognizes the fastest-growing, privately held businesses across the nation. We've also been chosen as one of the 501 most influential MSPs in the world (#73 in 2024) recognized on the Channel Futures 501 list for 10 straight years.