Sr. Manager, Operations

Job Description:

Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, and Saks OFF 5TH. With talented colleagues focused on delivering on our strategic vision, The Art of You, Saks Global is redefining luxury shopping by offering each customer a personalized experience that is unmistakably their own. By leveraging the most comprehensive luxury customer data platform in North America, cutting-edge technology, and strong partnerships with the world's most esteemed brands, Saks Global is shaping the future of luxury retail.

YOU WILL BE:

As Senior Manager, Operations you will be responsible for Inbound operations at our Pinnacle Distribution Center (PNDC) in Dallas, TX. You will serve as the site's senior point of escalation for all employees working in the Inbound division, owning the end-to-end value stream within this group. You will be responsible for the operations metrics and setting the strategy for your area of the business to deliver on our operational goals. You will oversee a cross-functional team of both operations managers and hourly employees ensuring coaching, development and mentoring takes place regularly. 

The Sr. Manager, Operations will also collaborate with the Senior Change Management team to lead your reports through successful project implementations within specific timeframes and exemplify Saks Leadership fundamentals along the way. You will regularly engage in site safety initiatives, ensuring the required operational procedures align to safety expectations across the center.

WHAT YOU WILL DO:

• Monitors operational metrics and business performance using data to identify trends and drive efficiencies

• Owns financial and labor planning for areas of responsibility

• Leads, coordinates, and conducts safety audits: including four corner walks, 5S audits, behavioral-based audits, etc.

• Performs strategic planning for the next 3,6,12 months with other key stakeholders to ensure a culture of safety and compliance

• Develop and implement growth plans for direct reports

• Conducts regularly scheduled check-in conversations and provide meaningful feedback

• Leads all manager, and town hall meetings for applicable shifts to share operational goals, key updates and enforce priorities

• Supports team members through the use and implementation of A3’s to achieve operational goals and critical KPI thresholds

• Creates contingency plans to keep operations running and mitigate against disruptions and ensure business continuity

• Drives initiatives which support operational priorities; Safety, People, Quality, DEA, Volume and Costs

WHAT YOU WILL BRING:

• Relevant experience in manufacturing, distribution logistics, retail.

• Acute business acumen to better manage change

• Strong leadership skills, with experience leading an operations team

• Proven track record of delivering on KPIs

• Knowledge of lean manufacturing concepts, and problem solving methodology

• Experience in analyzing metrics and data-driven decision-making.

• Solid verbal communication skills and written communication efforts

• Strong interpersonal skills to deal with teammates and clients

• Good problem-solving skills to manage conflicts and employee concerns

• Flexibility to adapt to changing circumstances

YOUR LIFE AND CAREER AT SAKS GLOBAL:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation

• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate

• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

• An amazing employee discount

SALARY AND OTHER BENEFITS:

The salary range for this position is between $102,000 to $132,500. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Saks Global. We look forward to reviewing your application.

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact your Recruiter.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#LI-Onsite

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.