Sr Data Analyst

Your role at Dynatrace
Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That's why many of the world's largest organizations trust Dynatrace® to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences.
Purpose of the Role
Drive implementation of Dynatrace Business Observability for enterprise clients, enabling real-time visibility into critical business processes with IT context. This role focuses on configuring business events, dashboards, workflows, and automation to deliver actionable insights, optimize processes, and align IT and business objectives.
Key Responsibilities

• Collaborate with stakeholders to define observability use cases and map business processes.
• Configure and deploy Business Events to capture critical KPIs and business processes.
• Design and implement dashboards and Business Flow visualizations for real-time operational insight.
• Integrate workflows and alerts to automate exception handling and process recovery.
• Ensure alignment of observability solutions with client business goals and IT context.
• Participate in structured implementation programs such as the Business Observability Accelerator (8-12 weeks).
• Share success stories and best practices internally and externally to promote adoption.
• Serve as a trusted advisor in QBRs/SBRs and executive forums.
• Partner with R&D and the Dynatrace Integrated Account Teams to evolve Business Observability offerings and go to market.

This position is able to sit remotely. Candidates who live within a 45 mile radius of Boston, MA, Detroit, MI, Denver, CO, or Mountain View, CA will be required to work hybrid (2 day per week) out of our Dynatrace office. All candidates must work EST hours.
What will help you succeed
Required Skills & Experience

• Bachelor's degree in Computer Science, Economics, or related quantitative field.
• 4+ years in data analytics or observability with enterprise-level implementation experience.

Preferred Qualifications

• Proven ability to connect IT telemetry with business KPIs for actionable insights.
• Familiarity with observability platforms and Dynatrace Business Analytics features (Business Flow, dashboards, workflows).
• Strong command of data visualization tools and automation frameworks.
• Excellent communication and stakeholder engagement skills.Knowledge of cost/carbon optimization, risk analytics, and green coding initiatives.
• Strong collaboration with cross-functional teams in complex, global organizations.

Why you will love being a Dynatracer

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.