This role plays a critical part in monitoring, measuring, and reporting on customer obligations, including tiered pricing compliance, volume thresholds, and rebate eligibility. The analyst will collaborate cross-functionally with Sales, Finance, Legal, Contract Operations, and Master Data teams to ensure contract performance aligns with business objectives and regulatory standards.
Additionally, this role will support departmental strategies and decisions regarding daily business functions and ad-hoc projects. This position is heavily reliant on interacting with multiple Fresenius Kabi US business functions. The individual must be able to successfully facilitate and complete projects in a matrix environment and support business decisions.
This is a hybrid position, and the selected candidate will be required to work onsite in the Lake Zurich, Illinois office 3 days a week.
Salary Range: $80,000 - $95,000 per year
Position is eligible to participate in a bonus plan with a target of 6% of the base salary. Final pay determinations will depend on various factors, including, but not limited to experience level, education, knowledge, skills, and abilities. Our benefits and programs are comprehensive and thoughtfully crafted to ensure our colleagues live healthy lives and have support when it matters most.Responsibilities
- Track and validate customer performance against contractual commitments, including tiered volume commitments, rebates and agreed upon contractual terms.
- Oversee the administration and fulfillment of contractual obligations and commitments.
- Extract, analyze and interpret data from CRM systems to identify compliance gaps and trends. Prepare monthly dashboards and ad hoc reports for leadership.
- Develop and maintain documentation related to contract performance.
- Support customer obligation inquiries and disputes related to contractual obligations.
- Support commercial teams in structuring contracts that drive long-term customer relationships.
- Maintain detailed records of customer commitments, amendments, and compliance reports.
- Work with legal and compliance teams to assess risks and implement corrective actions.
- Provide insights and recommendations to senior leadership on contract performance.
- Prepare documentation to support Review Committee requirements.
- This individual will interface regularly with Marketing, Pricing, Legal, Finance, and other functional areas to ensure that key information is incorporated in the decision-making process.
- Directly interface with customers on contract obligation reporting and measurement.
- Identify process improvement opportunities and develop tools to assist in the project deliverables.
- Lead project to organize project to report and socialize business metrics and key performance indicators (KPIs).
- Contribute to the preparation of ad-hoc presentations, assess the impact of the analysis, and make appropriate recommendations to Senior Management
- This role does not have any direct reports but will need to work in a matrix management environment to manage project deadlines and provide frequent updates to key stakeholders on deliverables.
- Completes all training requirements, including all department-specific, compliance training, etc.
- Participates in any and all reasonable work activities as assigned by management.
- All employees are responsible for ensuring the compliance to company documents, programs and activities related to the Health, Safety, Environment, Energy, and Quality Management Systems, as per your roles and responsibilities.
- Bachelor's degree required (Advanced degree is a plus).
- 5+ years of relevant experience in healthcare or related industry (Med Tech, Medical Device, Pharmaceutical preferred).
- Strong knowledge of infusion therapy, medical device, and healthcare contracting preferred.
- Experience in pricing strategies and value-based contracting.
- Knowledge of antikickback laws.
- Highly self-driven, capable of working independently and collaboratively in dynamic conditions.
- Able to manage and prioritize multiple complex projects with demonstrated time management skills.
- Exceptional attention to detail.
- Strong communication and presentation abilities, both written and verbal.
- Strong team player that is solution-oriented and can build influential relationships with both internal department and external customers.
- Experience presenting with strong interpersonal and communication skills (verbal and written).
- Intermediate to advance skillset with Microsoft Office (Word, Outlook, PowerPoint) and familiarity with CLM and CRM tools (SalesForce.com).
- Demonstrated ability to prioritize and execute tasks in a dynamic environment.
- Ability to collaborate effectively with internal and external business contacts while conveying a positive, service-oriented attitude.
- Ability to maintain complete confidentiality and discretion in business relationships and exercise sound business judgment.
- Highest level of integrity and good judgment, with the ability to effectively deal with highly sensitive, confidential information.
- Ability to work flexible hours and weekends to meet business/customer needs.
We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability, 401K with company contribution, and wellness program.
Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.
Top Skills
What We Do
Fresenius Kabi is a global healthcare company that specializes in lifesaving medicines and technologies for infusion, transfusion, and clinical nutrition. The company’s products and services are used for the therapy and care of critically and chronically ill patients.
Its product portfolio comprises a range of highly complex biopharmaceuticals, clinical nutrition, medical technologies, and I.V. generic drugs. Within biopharmaceuticals, Fresenius Kabi offers, among others, biosimilar drugs with a focus on autoimmune diseases and oncology. The company’s clinical nutrition offering includes a wide selection of enteral and parenteral nutrition products. In the segment of medical technologies, its offering includes vital disposables, infusions pumps, apheresis machines, cell therapy devices, and more. Fresenius Kabi puts essential medicines and technologies in the hands of people who help patients and finds the best answers to the challenges they face.
Following its strategy “Vision 2026”, which is a key part of the #FutureFresenius program of the Fresenius healthcare group, the company is furthermore committed to increase efficiencies in the therapy and care of patients and improve access to high-quality healthcare around the globe. Fresenius Kabi aspires to be leading globally in its product segments – all for the benefit of patients, its customers, and its stakeholders.
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