Specialist Support Engineer

Posted 5 Hours Ago
Be an Early Applicant
Alice, Amathole, Eastern Cape
Senior level
Financial Services
The Role
The Specialist Support Engineer will provide application support for enterprise-grade applications within the Markets Integration Technology team, mainly for the Front Arena trading platform. Responsibilities include troubleshooting application issues, managing production incidents, and performing systems integration support while collaborating with development and operations teams.
Summary Generated by Built In

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

The Markets Integration Technology team within Investment Banking is looking for a Specialist Support Engineer to work as part of an integrated (run & build) tribe in lower complexity environments to provide enterprise wide application support across multiple stakeholder groups by maintaining & optimizing enterprise-grade applications (tech products & services).

Job Description

Key critical skills and experience required:

  • Relevant B-Degree in Computer Science preferred but not essential if minimum requirements of experience & practical application that enables application support is evident
  • Min 5 years Technology experience
  • Application Management and Diagnostics Experience
  • Hands on Application Support in a Technology environment
  • Experience and Knowledge of Banking and Financial Services Business
  • Basic understanding of the CIB concepts and terminologies (diverse asset classes, Trade Workflow, PNL, Trade Settlement, Trade Confirmation, Regulatory reporting, Collateral Management, FRTB).
  • Ability to support diverse trading desks and troubleshooting functional issues
  • Proficiency with the use and support of the Font Arena Trading tools/applications (Trading Manager, Operations Manager, Information Manager, Price Entry, Yield Curve Definition/Calculation, Instrument Definition, Transaction History, Price Link Specification)

Technical Skills:

  • Log, resolve and report the Front Arena production incidents/requests/queries
  • Proficiency in supporting the Front Arena Trading platform, and ability to troubleshoot the Front Arena components (ADS, Prime, ATS, AMB, AMBA, AMQ Bridge, PACE, APH)
  • Investigate and troubleshoot payment and SWIFT related issues
  • Linux scripting and proficiency with Linux commands
  • Schedule the EOD tasks and run reports/tasks on ad-hoc bases
  • Configuration and maintenance of the Front Arena production environment which also include deployments and getting servers patched
  • Plan and perform DR testing
  • Python and SQL programming
  • Perform systems integration support

Interpersonal skill:

  • Willing to share knowledge with peers
  • Willing to work overtime/standby on weekly bases
  • Ability to work under pressure
  • Collaborate with other teams (Dev and Ops) in the delivery of the strategic projects
  • Willing to learn new skills and technologies

Beneficial:

  • Cloud computing (AWS/Azure)
  • Development and maintenance of DevOps Deployment pipelines
  • Use of the application performance monitoring tools
  • Knowledge of the advanced task scheduling and orchestration systems (Airflow, Wade, Control-M)

Education

Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Top Skills

Python
SQL
The Company
HQ: Johannesburg
39,055 Employees
On-site Workplace
Year Founded: 2018

What We Do

Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise growth on the African continent and beyond.

We’re a truly African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.

Similar Jobs

Maxwele, OR Tambo District Municipality, Eastern Cape, ZAF
1689 Employees

Similar Companies Hiring

MyBambu Thumbnail
Social Impact • Payments • Other • Mobile • Fintech • Financial Services • App development
West Palm Beach, Florida
120 Employees
Energy CX Thumbnail
Utilities • Professional Services • Greentech • Financial Services • Energy • Consulting • Business Intelligence
Chicago, IL
55 Employees
MassMutual India Thumbnail
Insurance • Information Technology • Fintech • Financial Services • Big Data
Hyderabad, Telangana

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account