Duties and Responsibilities:
Data Verification: Reviewing and verifying billing data to ensure consistency and accuracy.
Accounts Receivable: Managing accounts receivable, tracking payments, and following up on overdue accounts.
Discrepancy Resolution: Handling customer inquiries and resolving billing discrepancies promptly.
Collaboration: Collaborating with other departments to ensure accurate billing information.
Payment Processing: Processing and posting payments received.
Insurance Claims: Assisting in the preparation and submission of insurance claims to various carriers, ensuring accuracy and compliance.
Compliance: Staying updated on changes in billing regulations and insurance practices.
System Updates: Maintaining and updating customer billing records in the system.
Client Communication: Communicating with clients to discuss account balances and payment arrangements.
Knowledge, Skills, and Abilities:
Analytical Skills: Strong analytical abilities for reviewing data and identifying discrepancies.
Communication Skills: Excellent written and verbal communication for handling customer inquiries and collaborating with teams.
Technical Skills: Proficiency in billing systems and Microsoft Office Suite.
Problem-Solving Skills: Ability to identify and resolve billing issues efficiently.
Attention to Detail: Accuracy in data entry and record-keeping is crucial.
Organization: Managing multiple tasks, prioritizing workload, and meeting deadlines.
Top Skills
What We Do
Headquartered in Brentwood, Tenn., Ovation Healthcare is partnered with 375+ clients in 47 states from critical access hospitals to large health systems. For 45 years, Ovation Healthcare has supported nonprofit, independent healthcare through a portfolio of shared services – Octave Advisory Services, Elevate Supply and Expense Management Solutions, Amplify Revenue Cycle Management, Tempo Technology Services, Cadence Clinical Services – designed to provide scale and efficiency to hospital business operations.






