We’re seeking a proactive, tech-savvy Virtual Assistant (VA) to manage day-to-day administrative, scheduling, and customer service operations. Helping us build strong customer relationships and streamline our business processes. We’re integrating AI-driven systems and virtual operations to create a scalable, efficient, and freedom-centered business model.
Requirements
- Handle all incoming calls, emails, and messages from customers and team members with professionalism and accuracy.
- Manage scheduling and dispatching of jobs using Housecall Pro or similar tools to ensure smooth coordination with field crews.
- Perform general day-to-day office administration — organizing files, updating records, managing invoices, and tracking expenses.
- Create and send quotes, service confirmations, and follow-ups to residential and commercial clients.
- Provide bilingual (English and Spanish) communication to support a wider customer base.
- Monitor and respond to Google, Yelp, and Facebook inquiries; track leads and schedule estimates or services.
- Assist with social media management — posting updates, responding to comments, and maintaining a consistent brand presence.
- Support basic marketing activities, including email outreach and updating listings or promotional materials.
- Maintain accurate CRM records, ensuring customer and job data is always up to date.
- Generate weekly reports summarizing leads, completed jobs, and outstanding follow-ups.
- Help identify and implement AI tools or automations that improve efficiency in communication, marketing, or scheduling.
Qualifications & Skills:
- 2+ years of experience as a Virtual Assistant, Dispatcher, or Office Administrator for a service-based business (e.g., cleaning, HVAC, landscaping, maintenance).
- Fluent in English and Spanish (spoken and written).
- Experience with Housecall Pro, Jobber, or similar scheduling/CRM software.
- Proficient in Google Workspace (Gmail, Docs, Sheets, Drive).
- Excellent phone etiquette, communication, and customer service skills.
- Strong organizational and multitasking abilities with attention to detail.
- Comfortable with social media platforms and basic marketing coordination.
- (Bonus) Familiarity with AI productivity tools (e.g., ChatGPT, Notion AI, automation systems).
Benefits
- Opportunity to contribute to a growing business by enhancing efficiency and client experience.
- Supportive and collaborative work environment.
- Paid training
- Work from home
Top Skills
What We Do
At Virtual Assist, we help business owners, financial advisors, and enterprises scale efficiently by providing highly skilled, cost-effective virtual assistants from the Philippines starting as low as $5 per hour.
Our mission is simple: save you time and money by matching you with top-tier remote talent, allowing you to focus on high-value, revenue-generating activities.
Why Choose Virtual Assist?
✅ Affordable & Scalable – Cut overhead costs without sacrificing quality.
✅ Pre-Vetted Talent – Hire experienced VAs skilled in admin tasks, CRM management, marketing, customer support, and more.
✅ Seamless Integration – Our VAs work within your existing systems, from HubSpot and Salesforce to QuickBooks and beyond.
✅ AI + Automation Ready – We help businesses implement AI alongside virtual assistants for maximum efficiency and growth.
Who We Serve
We specialize in helping:
📌 Financial Advisors & Investment Firms – Free up time for client relationships and compliance.
📌 Small to Mid-Sized Businesses – Scale operations without increasing overhead.
📌 Enterprise-Level Companies – Custom workforce solutions for cost-effective outsourcing.
💡 Looking to streamline your operations and boost productivity?
Let’s talk! Connect with us today.
https://calendly.com/logan-virtual-assist/30min
