Solution Head

Posted 13 Hours Ago
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Hyderabad, Telangana
In-Office
Expert/Leader
Artificial Intelligence • Analytics
The Role
The Offshore SAP Delivery Director leads end-to-end SAP transformation programs, ensuring delivery excellence, technical direction, and innovation while managing teams and client relationships.
Summary Generated by Built In
Company Description

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland
Unlocking digital performance. Delivering measurable results.

 

Job Description

At Sutherland, we help enterprises accelerate their digital transformation by combining deep domain expertise, intelligent automation, and human-centered design. Our Digital Engineering Services team partners with global clients to architect and deliver next-generation solutions that drive agility, innovation, and measurable business outcomes.

As we continue expanding our SAP global delivery footprint, we are seeking a visionary leader to head our offshore SAP solutions delivery— shaping strategy, enabling innovation, and ensuring delivery excellence across one or more transformation programs.

 

The Offshore SAP Delivery Director (Solution Head) will serve as a strategic and operational leader responsible for the end-to-end delivery, governance, and innovation of SAP transformation programs. This role demands a blend of solution architecture mastery, delivery discipline, and leadership excellence, ensuring every engagement aligns with Sutherland’s promise of delivering value through digital innovation.

 

Key Responsibilities

Strategic Solution Leadership

  • Lead SAP Greenfield and Brownfield implementations, providing technical direction and solution governance across programs.
  • Act as the chief solution authority, driving design integrity for S/4HANA, BTP, and core modules including SD, MM, CPQ, and FICO.
  • Establish solution review frameworks, engineering standards, and delivery best practices across all SAP engagements.
  • Drive continuous innovation leveraging SAP BTP, automation, and digital integration tools to deliver measurable business outcomes.

 

Delivery Excellence & Governance

  • Own end-to-end solution delivery outcomes—from architecture through deployment, integration, and stabilization.
  • Oversee multi-disciplinary teams of solution architects, developers, testers, and OCM professionals ensuring on-time, quality delivery.
  • Apply Agile principles and SAP Activate methodology to optimize delivery velocity and adaptability.
  • Ensure alignment with Sutherland’s quality, compliance, and customer success frameworks.

 

Client & Stakeholder Leadership

  • Serve as the executive point of contact for strategic SAP programs, driving customer satisfaction, engagement governance, and conflict resolution.
  • Partner closely with global delivery heads, sales, and practice leaders to shape solution strategy and pursuit readiness.
  • Champion executive communications, presenting progress, risks, and insights to senior stakeholders both internally and externally.

 

Leadership & Capability Building

  • Build and scale a high-performing SAP delivery team with clear accountability and ownership across workstreams.
  • Mentor senior managers and architects, fostering a culture of collaboration, innovation, and delivery ownership.
  • Lead initiatives to modernize delivery through engineering mindset, process automation, and emerging SAP technologies.

 

Experience & Expertise Required

  • 15–20+ years of progressive SAP delivery experience, including 2+ full-cycle Greenfield implementations.
  • Proven success as a Solution Architect or Program Director in complex, multi-module S/4HANA and BTP engagements.
  • Expertise across multiple SAP domains (SD, MM, CPQ, FICO) with strong integration and customization knowledge.
  • Experience delivering global transformation programs using Agile and SAP Activate methodologies.
  • Demonstrated ability to lead large, distributed delivery teams and manage senior client stakeholders.
  • Strong executive presence, analytical thinking, and communication skills.

 

Why Join Sutherland?

  • Be part of a globally trusted digital engineering partner driving innovation across Fortune 500 enterprises.
  • Lead strategic SAP transformation programs at scale, with full ownership of solution and delivery excellence.
  • Work in a collaborative, innovation-driven environment that blends engineering depth with business impact.
  • Shape the next generation of SAP delivery excellence at Sutherland.

Qualifications

The right candidate for this role will have the following attributes: 

  • Strong Communication to develop and deliver high end and complex training
  • Excellent Research and financial modeling skills
  • Excellent knowledge of our client’s businesses
  • Ability to manage client conversations, presentations, and articulate Sutherland’s winning approach
  • Culture of collaboration and continuous improvement that fosters employee engagement and retention.
  • Ability to position Sutherland’s talent transformation, innovation, and differentiation in a compelling manner
  • Strong ability to motivate teams
  • Ability to pro-actively find opportunities for talent growth and development
  • String planning skills to drive L&D efforts
  • A post Graduate degree
  • Candidate will possess natural leadership capabilities with a minimum of 10 years of progressive relevant or operational experience

 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Top Skills

Btp
Cpq
Fico
Mm
Sap S/4Hana
Sd
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The Company
HQ: Pittsford (Rochester), NY
39,547 Employees
Year Founded: 1986

What We Do

We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences!

Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.

For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation.

We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.

We call it One Sutherland. #MakeDigitalHuman

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