Solution Engineer - Corporate Accounts

Posted 8 Days Ago
Be an Early Applicant
Hiring Remotely in Boston, MA
In-Office or Remote
87K-122K Annually
Junior
Security • Software
The Role
The Solutions Engineer will support Corporate Customers by providing pre-sales technical support, delivering workshops, and facilitating Proofs-of-Concept. Responsibilities include developing customer relationships, presenting technical value, and documenting feature requests. Candidates should possess technical knowledge and strong presentation and interpersonal skills.
Summary Generated by Built In
Company Description

About CyberArk:
CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on X, LinkedIn or Facebook.

Job Description

CyberArk is looking for a highly motivated, energetic and focused Solutions Engineer to support our Corporate Customers in our Scale Sales organization. The Corporate Solutions Engineer will leverage technical aptitude and strong communication skills to help achieve the technical win during the sales cycle. They act as the primary technical resource for Scale Sales opportunities, delivering workshops, demonstrations, and Proof-of-Concepts (POCs) that scale across a large account base. Therefore, you must be able to articulate technology and product positioning to both business and technical users. You must be able to identify all technical issues to assure complete customer satisfaction through all stages of the sales process. Above all, we are looking for someone that can communicate the CyberArk value clearly, design practical solutions for customer environments, and continuously grow into a trusted advisor role within CyberArk’s SE organization.

What you will do:

The ideal candidate must be self-motivated with a desire to learn and grow, with some prior experience in IT, security, or customer-facing technical roles. You must be comfortable in a dynamic atmosphere of a technical organization with a rapidly expanding customer base. You must possess strong presentation skills. You must be organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches.

The essential duties of the Solutions Engineer- Corporate shall be in offering CyberArk’s product solutions to customers and prospects, including:

  • Technical pre-sales support
  • Develop and maintain technical relationships within prospective accounts and existing customers, helping to identify opportunities for CyberArk adoption
  • Present CyberArk’s technical value proposition to customers and partners effectively
  • Able to respond to functional and technical elements of RFIs/RFPs (first-pass technical responses)
  • Deliver customer-facing workshops, including content ownership, scheduling, delivery, and updates when products or GTM messaging change
  • Conduct and ensure success of Proofs-of-Concepts (POCs)
  • Documentation of client feature requests and issues in CRM system
  • Support CyberArk and partner seminars and industry trade shows
  • Able to convey customer requirements to Product Management teams
  • Develop technical knowledge of CyberArk and associated technologies
  • Assume the role of a mentor to other system engineers when appropriate (as skills develop)
  • Create and maintain training content for the SE organization when appropriate

#LI-IR1

Qualifications

  • 1–3 years of experience in software pre-sales, IT administration, security, consulting, or another customer-facing technical role (internships or co-ops considered)
  • Computer Science Degree or equivalent experience required
  • Experience with Windows/Active Directory administration and operations
  • Experience with UNIX/Linux
  • Strong presentation skills as well as the ability to build and present high-quality product demonstrations to both technical and executive audiences
  • Superior communication and interpersonal skills; ability to build relationships at multiple levels and work cross-functionally to move opportunities forward
  • Interest in learning security concepts, identity, and enterprise infrastructure, with the ability to apply them in customer discussions
  • Experience with CyberArk solutions is not required; familiarity with enterprise applications, identity management, or security technologies is a plus
  • Experience with LDAP Directories and/or types of authentications
  • Enterprise application authentication experience a plus (i.e., .NET, Java, CLI)
  • Scripting knowledge (Python, Bash, PowerShell) a plus
  • Security related certifications (Security+, CEH, CISSP) a plus
  • Familiarity with SaaS solutions

Additional Information

CyberArk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. 

We are unable to sponsor or take over sponsorship of employment Visa at this time.

The salary range for this position is $87,000 – $122,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits. 

Top Skills

.Net
Active Directory
Bash
Cli
Cyberark
Java
Ldap
Linux
Powershell
Python
Unix
Windows
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The Company
Hyderabad, Telangana
2,327 Employees

What We Do

CyberArk is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets.

For over a decade CyberArk has led the market in securing enterprises against cyber attacks that take cover behind insider privileges and attack critical enterprise assets. Today, only CyberArk is delivering a new category of targeted security solutions that help leaders stop reacting to cyber threats and get ahead of them, preventing attack escalation before irreparable business harm is done. At a time when auditors and regulators are recognizing that privileged accounts are the fast track for cyber attacks and demanding stronger protection, CyberArk’s security solutions master high-stakes compliance and audit requirements while arming businesses to protect what matters most.

With offices and authorized partners worldwide, CyberArk is a vital security partner to more than 6,770 global businesses, including:

More than 50% of the Fortune 500
More than 35% of the Global 2000

CyberArk has offices in the U.S, Israel, U.K., Singapore, Australia, France, Germany, Italy, Japan, Netherlands and Turkey.

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