Solution Consultant - Quality

Posted 12 Days Ago
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Tokyo
In-Office
5-5 Annually
Senior level
Big Data • Cloud • Healthtech • Software • Big Data Analytics
The software company powering the path to the world’s new medicines.
The Role
As a Solution Consultant at Veeva Systems, you will support sales by demonstrating products to clients and ensuring smooth transitions from sales to implementation, requiring a presales mindset and expertise in quality management software.
Summary Generated by Built In
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva’s Solution Consultants are an integral part of our sales team, supporting our Market Strategists and Account Partners as product experts in the sales cycle. As a Solution Consultant, you will provide product and process expertise in the form of consultative discussions, demonstrations, and conference room pilots with Veeva’s customers and prospects. This involves working to understand the needs of each customer, tailoring an event to show how our software meets those needs, and working through any objections and issues that arise along the way.

What You'll Do

  • Act as Solution Consultant for Quality
  • Considering your capabilities, will be responsible for several Quality products and Regulatory Basic products
  • Support the sales process by presenting tailored demonstrations of our products and solutions to Veeva’s customers
  • Build strong relationships with key personnel at customers and prospects during the selling process, acting as a product and subject matter expert during opportunities and demonstrations
  • Provide compelling demonstrations, workshops, and PoC of Veeva’s application suite
  • Participate in responses to Requests for Proposals for our solutions
  • Work with Veeva Strategists and Product Managers to provide feedback from the field that supports our product direction
  • Work with our professional services teams to ensure a smooth handoff from the sales process to the implementation process
  • Support Veeva at company-sponsored and industry marketing events as a participant

Requirements

  • 5+ years of experience working in a life sciences environment in a service/presales or consultative. Alternatively, over 3+ years of experience using Veeva products or another document/quality event management application
  • Has a presales mindset and presented demo applications
  • Native Japanese and minimal English skill for the job is required
  • Ability to clearly articulate complex technical and business concepts to diverse audiences
  • Ability to travel occasionally to customer sites within Japan as needed

Nice to Have

  • Knowledge of Quality application, preferably gained through firsthand work execution
  • Prior experience in Pre-Sales / Solution Consulting demonstrating software
  • Direct experience with systems such as TrackWise, MasterControll, and/or other Quality applications
  • Experience with Veeva Vault applications
  • Fluent in English

Perks & Benefits

  • Veeva Giving. Financial contributions for the societal causes you’re passionate about
  • Health & wellness programs
  • Flexible PTO and company paid holidays

#LI-MidSenior

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

Top Skills

Mastercontrol
Trackwise
Veeva Products
Veeva Vault
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The Company
HQ: Pleasanton, CA
6,000 Employees
Year Founded: 2007

What We Do

Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,000 customers, ranging from the world’s largest pharmaceutical companies to emerging biotechs. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves.

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