Software Engineer – Zoom Phone Backend (San José, CA)

Reposted 3 Days Ago
San Jose, CA
In-Office
99K-229K Annually
Mid level
Artificial Intelligence • Information Technology • Software
The Role
You will design and develop backend systems for Zoom Phone, optimize APIs, collaborate with teams, and ensure system reliability across cloud environments.
Summary Generated by Built In

What you can expect

You’ll design, develop, and scale the backend systems that power Zoom Phone, helping millions of users connect reliably every day. Working with cross-functional teams, you’ll deliver secure, high-performance solutions that drive the evolution of our global communication platform.

About the Team

Our Zoom Phone Engineering team is a collaborative, diverse, and inclusive group passionate about building cloud-based telephony experiences that are fast, scalable, and user-friendly. We believe in open communication, continuous learning, and empowering every engineer to bring their ideas to life.

Responsibilities

  • Designing and maintaining backend systems using Java and Spring Boot within a microservices architecture.
  • Developing and optimising RESTful APIs that integrate internal and third-party systems.
  • Collaborating with Product, QA, and DevOps teams to deliver secure, scalable, high-performance cloud solutions.
  • Ensuring reliability, scalability, and compliance across distributed environments such as AWS.
  • Participating in code reviews and technical design discussions to improve quality and maintainability.
  • Troubleshooting complex backend issues and continuously enhancing system performance.

What we’re looking for

  • Hold a Bachelor’s or Master’s degree in Computer Science, Software Engineering, or equivalent practical experience, with 3–5 years of professional experience focused on backend development.
  • Bring strong programming experience in Java and proficiency in frameworks such as Spring, Spring MVC, and Spring Boot within a microservices environment.
  • Develop scalable backend web applications and services, integrating with RESTful APIs, cloud platforms (AWS, GCP, or Azure), and modern CI/CD tools.
  • Work with databases such as MySQL, AWS S3, DynamoDB, or MongoDB to ensure efficient data management and retrieval.
  • Apply secure coding practices and ensure compliance with internal and external standards.
  • Communicate effectively across teams; Mandarin is a plus

Salary Range or On Target Earnings:

Minimum:

$98.900,00

Maximum:

$228.700,00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

11/30/25

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Top Skills

AWS
Aws S3
Ci/Cd Tools
DynamoDB
Java
MongoDB
MySQL
Restful Apis
Spring Boot
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The Company
HQ: San Jose, CA
11,053 Employees
Year Founded: 2013

What We Do

Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom platform you know and love. 💙

Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses.

We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and find room to grow with opportunities to stretch your skills and advance your career in a diverse, inclusive environment.

Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home

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