SME Account Manager

Lloyd’s List Intelligence delivers the trusted maritime data, analytics, and insight that keeps global trade moving. 

Powered by 3,000+ intelligence sources, proprietary AIS data, and a global network of analysts, we provide real-time visibility into the world’s fleets, trade flows, and risks. By combining advanced analytics, AI, and human expertise, our intelligence helps organisations across shipping, finance, commodities, insurance, legal, and government sectors make confident decisions— reducing risk exposure, optimising operations, and identifying commercial opportunities. 

With over 300 years of maritime heritage, we continue to shape the future of trade intelligence, transforming vessel, ownership, compliance, and emissions data into clarity that drives smarter, safer, and more transparent trade.

Role Profile                                                                           

Our customers across the Maritime Industry, ranging from Governments to Fortune 500 companies, and we are looking for a SME Account Manager to join the team and play a key role in our success in 2025 and beyond.

The SME Account Manager will execute against sales goals with respect to forecasting and revenue attainment through value selling. This includes identifying new business opportunities and supporting a renewable account base.

This role is balanced working model between home and our modern and centrally located London office, with an excellent and a wide variety transport links.

Key Responsibilities

• Owning and developing a defined set of accounts within the EMEA region, fostering exceptional relationships to maintain current figures and hit annual uplift targets
• Proactively hunting for new business opportunities, targeting areas of the accounts that do not currently engage with our products and services
• Managing and developing understanding of assigned client base to discuss and position consulting opportunities to generate bespoke sales
• Using Salesforce, effectively managing and forecasting sales per quarter
• Defining and delivering a strategic sales plan across your accounts, managing a robust pipeline and prepare accurate sales forecasts, new growth ideas and contingency plans
• Partnering with internal consulting and support teams throughout the client lifecycle, from scoping custom projects to managing client deliverables
• Becoming an expert in the Intelligence product suite (SaaS, subscriptions and consulting), our competitors and our clients, to provide excellent service & maximize sales

What we are looking for:

Essential

• An ambitious, motivated, competitive individual, who is result orientated
• Someone who is coachable and constantly looking to improve
• A hard working, resilient individual, who is accountable
• Excellent relationship building capabilities with a curious mindset
• High energy, driven, creative and able to lead by example to achieve target
• At least 2 years’ experience in B2B sales and account management in a value selling environment
• Proven experience in dealing with multi-national companies
• The ability to identify new revenue opportunities and maximise product potential
• An excellent written and verbal communicator, able to build successful relationships both internally and externally
• Thorough understanding and execution of an end-to-end sales process eg MEDDIC, SPIN
• High motivated, dynamic, resilient, and target driven
• Experience using a CRM system

Desirable

• Experience using Salesforce
• Experience in searching and responding to tenders
• Previous experience within either Trade Finance, Shipping, Commodity, Insurance or Governmental
• Proven experience in value selling such as SaaS, business intelligence, insights and data
• Proficiency in a European language

Our Promise to You – Company Benefits

• 25 Days Holiday rising to 27 after 2 years’ service
• Day off for your birthday - because you deserve to celebrate
• Life Assurance for 4 x Salary
• Company pension scheme:  employee contribution of 5% basic salary, matched by an employer contribution of 5% 
• Up to 4 Days Paid Volunteering per year to support causes you care about
• Additional leave for life events such as getting married or moving house
• Healthy Lifestyle Subsidy up to £250 annually
• Enhanced Family Leave including maternity, paternity, and shared parental leave
• Work from anywhere policy (up to 4 weeks per year, subject to approval) - giving you the flexibility to blend work and life on your terms
• Cycle to Work scheme
• Flexible benefits: Private Healthcare Plan, Dental Insurance, Medical Expenses Cash Plan, Health Screening, Critical Illness Cover, Employee Assistance Programme and option to purchase 3 additional days of annual leave.

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most, but not all of the skills or experience we're looking for, please go ahead and apply. You could be just what we need!

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.  As such, we are proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

Please let us know of any adjustments we need to make for you to show us your best self.