At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The SMB Account Executive is the first and primary customer point of contact selling into a defined sales territory. The purpose of this position is to exceed quarterly quotas through the generation of new sales in contact center related products, and to provide an immediate response to all informational requests to NICE. This position qualifies prospective customers and sells them on the exceptional value of the NICE suite of solutions. An SMB Account Executive will effectively leverage all sales channels, and partners when necessary with the resources available to close business.
How will you make an impact?
- Meet and exceeds a monthly quota of new revenue generated through the sale of NICE software, voice, and data products to SMB and mid-market sized businesses.
- Immediately responds to all informational requests from prospective customers of NICE
- Qualifies leads from all informational requests and is responsible to develop and drive lead to closure
- Dedicates all efforts necessary to develop new opportunities within assigned territory through networking, cold calling, working with partners, following up with past prospects, and any other possible activities
- Proactively work with Partners to outbound to prospective customer
- Meet with Partners to generate interest, educate on the NICE portfolio and review current pipeline with Partner.
- Partners with all internal resources including the Marketing team on follow up to Marketing Leads and Pre-sales team on deals in the pipeline
- Effectively and efficiently logs sales interactions and revenue opportunities to forecast effectively within the NICE contact management software tools
- Attends meetings and trainings as required
Have you got what it takes?
- Exceptional communication and presentations skills that build confidence and credibility. Possess flexibility and confidence. Be able to articulate and confidently explain complex models in a clear simplified manner
- Bachelor’s degree in business, Marketing, Communications or similar field or equivalent work experience required.
- 3+ years’ experience in sales
- Solid understanding of needs analysis sales process
- Excellent customer service skills
- Strong understanding of sales environments
- Proven track record of meeting/exceeding sales quotas
- Experience in working with management software.
You will have an advantage if you also have:
- Software related sales preferred.
- Experience in VoIP-related technology helpful
- Minimal amount of travel required
- Flexible and able to work in a fast-paced environment with minimal supervision.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Requisition ID: 5423
Role Type: Individual Contributor
#LI-Hybrid
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
