Slot Ambassador

Posted 16 Days Ago
Be an Early Applicant
Northwood, IA
In-Office
27-27 Hourly
Entry level
Gaming
The Role
Responsible for providing guest service on the slot floor, assisting with questions, jackpot payouts, and maintaining machine operations.
Summary Generated by Built In
Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

*$26.77 combined hourly tip rate based upon 4th Qtr 2024 analysis.
Responsible for providing exceptional guest service on the Slot floor. Duties include but are not limited to assisting guests with questions, verifying and paying jackpot winnings, and completing required paperwork.

  • Perform minor machine maintenance, such as lock and unlock machine doors, clearing jams, replenishing paper, and resetting machines.
  • Complete written department forms to document cash transactions, jackpot payouts, etc. in an accurate, legible manner.
  • Develop, apply, and maintain a friendly and courteous rapport with customers and employees.
  • Operate hand-held radio and be able to hear and speak clearly over it.
  • Conduct slot floor activities to ensure protection of company property and funds; and maintain the safety and cleanliness of assigned areas.
  • Maintain secure key controls at all times.
  • Pay and/or verify jackpot winnings to customers and complete required written documentation.

Qualifications

  • Must be at least 18 years of age.
  • Must be knowledgeable about applicable gaming regulations and company policies.
  • Must have excellent communication and customer service skills.
  • Must be able to carry and communicate by two-way radio.
  • Must be able to stand and walk for extended periods of time.
  • Must be able to work in a smoky environment with flashing lights and noise.
  • Maneuver a weight of fifty pounds
  • Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Top Skills

Two-Way Radio
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The Company
HQ: Las Vegas, NV
5,092 Employees
Year Founded: 1975

What We Do

Boyd Gaming Corporation (Boyd Gaming), incorporated in June 1988, is a multi-jurisdictional gaming company.

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