Site Reliability Engineer I

This Software Engineer will be part of the Site Reliability Engineering (SRE) team. The SRE team is an innovative team devoted to providing automated solutions and services for Cox Automotive to measure, evaluate and plan for visible, reliable application delivery and maintenance. As a member of the SRE team, you will work with development teams to help create automated pipelines and solutions required for continuous delivery in an Agile Dev/Ops environment. The tools and use-cases are diverse, and our challenge is to increase the development velocity by optimizing various parts of the pipeline and increase application stability. This is an opportunity to create automation, monitoring, and pipelines to improve deploy and response time across the board. We are looking for engineers who are passionate about infrastructure as code and continuous deployment to build scalable and highly reliable applications.
Position Overview
We are seeking a highly motivated and talented individual to join our organization as a Site Reliability Engineer (SRE). As an SRE 1, you will play a crucial role in ensuring the reliability, availability, and performance of our systems and services. You will work collaboratively with cross-functional teams to design, implement, and maintain scalable and resilient infrastructure that powers our applications. This entry-level position offers an excellent opportunity for those with a strong software engineering foundation or a degree in computer science to develop their skills in the exciting field of Site Reliability Engineering.
Responsibilities

• Monitor the health, performance, and reliability of our systems using monitoring tools and dashboards.
• Participate in on-call rotations to respond to incidents and troubleshoot issues to ensure timely resolution.
• Contribute to the development and enhancement of automation scripts, tools, and processes to streamline system deployment, configuration, and management.
• Collaborate with software engineering teams to implement infrastructure as code (IaC) practices.
• Collaborate with software engineers to design, implement, and optimize systems for scalability and high availability.
• Identify performance bottlenecks and work to enhance the overall system performance.
• Analyze resource usage trends and work with teams to forecast capacity requirements.
• Assist in planning and implementing strategies for resource optimization and cost-efficiency.
• Document incident details, root causes, and resolutions for knowledge sharing and continuous improvement.
• Participate in post-incident reviews to identify underlying issues and implement preventative measures.
• Collaborate with security teams to ensure systems are designed and maintained in compliance with security standards and best practices.
• Work closely with software engineering, DevOps, and other cross-functional teams to deliver reliable and efficient systems.
• Communicate effectively to share insights, provide updates, and escalate issues when necessary.
• Comfortable in leadership and facilitation roles as needed.

Qualifications

• Bachelor's degree in related discipline. The right candidate could also havea different combination, such as 4 years' experience in a related field.
• Familiar with Agile Software Delivery Systems
• Strong technical troubleshooting capabilities and experience
• Strong foundation in software development principles, including proficiency in one or more programming languages (e.g., Python, Typescript, Java, JavaScript, Go, etc.).
• Familiarity with Linux/Unix systems and command-line tools.
• Experience building and/or maintaining Terraform pipelines
• Demonstrated problem-solving skills and the ability to diagnose and resolve technical issues.
• Passion for learning new technologies and adapting to a dynamic environment.
• Interest in and ability to share knowledge and facilitate technical discussions.
• Highly motivated, self-directed individual with proven initiative
• Comfortable facilitating technical activities and coaching teams toward successful infrastructure decisions.
• Strong teambuilding mindset seeking continuous improvement and knowledge sharing.
• Self-motivated, Positive thinker with a "can-do" mindset
• Demonstrated understanding of monitoring techniques, automation practices, and AWS cost savings solutions.
• Must have a continuous improvement mindset with demonstrated actions toward staying abreast of industry technologies and solutions
• Excellent communication skills and the ability to collaborate effectively in a team-oriented environment.
• Knowledge of user story or ticketing systems to track and update work statuses.
• Understanding of fundamental networking concepts/protocols and automation tools.
• Excellent oral and written communication skills.

Preferred Qualifications

• Experience with AWS cloud platform and Docker containerization technology
• Knowledge of configuration management tools (e.g., Ansible, Puppet, Chef).
• Exposure to continuous integration and continuous deployment (CI/CD, Jenkins, Terraform, GitHub Actions, GitHub Enterprise) pipelines.
• Familiarity with monitoring and logging tools (e.g., Splunk, New Relic, ELK stack).
• Basic understanding of database systems and distributed computing concepts.
• Understanding of AWS Cost Saving tools and Cloud/Network Security.

USD 70,700.00 - 106,100.00 per year
Compensation:
Compensation includes a base salary of $70,700.00 - $106,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.