Site Quality Supervisor

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.

About the Position

The Site Quality Supervisor is responsible for the development, implementation and administration of site-level quality programs and initiatives that comply with customer standard, governing bodies and Kenco. This incumbent will provide site-level training and coaching to employees; as well as, provide stakeholders with routine updates regarding the effectiveness of the program(s).

Functions

· Supervises any Quality professionals at site.

· Dotted line reporting to Network Quality Manager and Corporate Quality Manager.

· Design, implement and administer value-added quality programs that adhere to customer standards and compliant with external rules and regulations.

· Create and maintain necessary documentation regarding quality programs and processes (e.g. equipment controls, deviation and preventative/corrective action plans, recalls, audits and other business continuity documentation.

· Partner with site-level management to ensure employees adhere to customer requirements as defined in the quality agreement.

· Execute investigations when necessary and develop corrective action plans; including root cause analysis tracking the resolution process and effectiveness of the response.

· Conduct site-level training as it relates to quality program(s); including evaluations, effectiveness measurements, for all positions at site. Assist in coordination and execution of Training within Industry (TWI) program.

· Perform routine and adhoc audits to ensure compliance with quality program(s) and issue corrective action plans when necessary.

· Generate and assess quality metrics for dissemination of trends that affect service quality and customer reviews.

· Partners with both site and corporate leadership, Best Practices and Customer Quality to develop, implement and maintain best practices for meeting FDA regulatory requirements.

Qualifications

· Bachelor degree in related field or equivalent years of experience required. Equivalent years of experience is defined as one year of professional experience for each year of college requested.

· Minimum 5 years’ progressive experience in a quality management field required; preferably in a regulated industry (e.g. pharmaceuticals or medical devices).

· Knowledge of ISO/QS quality standards, cost management, process flow analysis and task scheduling preferred.

· Strong communication skills (i.e. verbal and written), with ability to present effectively before groups, customers or employees of the organization and establish effective relationships.

· Advance Microsoft Office skills and working knowledge of workforce management software.

Competencies

· Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization.

· Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible.

· Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy.

· Managing Transitions / Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders.

· Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives.

Benefits offered:
 

• Medical insurance including HSA, HRA and FSA accounts

• Supplemental insurance including critical illness, hospital indemnity, accidental injury

• Dental Insurance

• Vision Insurance

• Basic Life and Supplemental Life

• Short Term and Long Term Disability

• Paid Parental Leave

• 401(k)

• Paid Time Off approximately 2  weeks (accrual begins on Day 1 of employment)

• Employer Paid Holidays- 10 days

Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.
 
Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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