ServiceNow TM Forum Expert

Reposted 6 Days Ago
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Pune, Mahārāshtra
In-Office
Senior level
Cloud • Information Technology • Consulting • Cybersecurity • Big Data Analytics
Lets Power Higher Performance
The Role
The role involves developing APIs, optimizing ServiceNow integrations, configuring modules, conducting performance tests, and mentoring junior developers.
Summary Generated by Built In
Company Description

T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.) is a proud recipient of the prestigious Great Place To Work® Certification™. As a wholly owned subsidiary of T-Systems International GmbH, T-Systems India operates across Pune, Bangalore, and Nagpur, boasting a dedicated team of 3500+ employees providing services to group customers. T-Systems offers integrated end-to-end IT solutions, driving the digital transformation of companies in all industries, including automotive, manufacturing, logistics, and transportation, as well as healthcare and the public sector. T-Systems develops vertical, company-specific software solutions for these sectors. T-Systems International GmbH is an information technology and digital transformation company with a presence in over 20 countries and a revenue of more than €4 billion. T-Systems is a world-leading provider of digital services and has over 20 years of experience in the transformation and management of IT systems. As a subsidiary of Deutsche Telekom and a market leader in Germany, T-Systems International offers secure, integrated information technology and digital solutions from a single source.

Job Description

Experience: 7+ Years

Location: Pune/ Bangalore

Responsibilities:

  • Develop and maintain APIs, with a focus on TMF APIs and OpenAPIs
  • Design, implement, and optimize ServiceNow integrations, particularly for CSM and ITSM modules
  • Customize and configure ServiceNow, including the development of scoped applications
  • Implement ITIL processes within the ServiceNow environment
  • Conduct performance testing and optimization of APIs and integrations
  • Utilize DevOps practices, including automated testing with ATF and GitLab pipelines
  • Manage version control using Git
  • Create and maintain comprehensive API documentation
  • Develop and execute test plans using tools such as ATF Framework and Postman
  • Collaborate with cross-functional teams to ensure seamless system integration
  • Proactively interface with stakeholders and self-organize integration tests
  • Troubleshoot and resolve complex technical issues related to API integrations
  • Stay current with industry trends and emerging technologies in API development and ServiceNow platform
  • Participate in code reviews to ensure high-quality, maintainable code
  • Mentor junior developers in API development and ServiceNow best practices
  • Contribute to the continuous improvement of development processes and methodologies
  • Ensure compliance with security standards and data protection regulations in all development work

Top Skills

Atf
Gitlab
Itil
Openapis
Postman
Servicenow
Tmf Apis
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The Company
HQ: Pune , Maharashtra
3,408 Employees
Year Founded: 2016

What We Do

T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.) is a certified Great Place To Work®, proudly recognized for its strong people-first culture and commitment to employee excellence.
As a wholly owned subsidiary of T-Systems International GmbH, T-Systems India operates out of Pune and Bangalore, with a dynamic team of over 4,200 professionals delivering high-value IT services to group customers worldwide. T-Systems India plays a key role in this global vision by delivering integrated, end-to-end IT solutions and sector-specific software to drive transformation across industries, including automotive, manufacturing, logistics, transportation, healthcare, and the public sector.

For over 25 years, T-Systems International GmbH has been at the forefront of digital innovation, driving progress and fostering digital optimism. As a leading European IT services provider and a proud part of Deutsche Telekom, T-Systems delivers transformative digitalization projects backed by deep expertise in consulting, cloud, AI, cybersecurity, and connectivity. With a global workforce of 26,000 employees across 26 countries, we set industry benchmarks in efficiency, sovereignty, security, and reliability—empowering organizations to unlock their full digital potential. With annual revenues exceeding EUR 4.0 billion (2024), T-Systems stands as one of Europe’s foremost digital transformation partners, committed to shaping the future of enterprise technology.

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