ServiceNow Security Organization (SSO) - Associate IT Project Manager Intern

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Internship Program Overview
At ServiceNow, we're looking for students who want to learn, grow, and take a giant step early in their careers, all while making a giant impact. We offer 12-week summer internship opportunities across various business functions.
Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team-building activities. Additionally, interns will have access to online learnings and a dedicated summer coach to further grow their careers with us.
If you want to make work, work better, we want you. To learn more, check out our Early Career Page !
Team Overview
We're not yesterday's IT department, we're ServiceNow Security Organization (SSO). The world around us keeps changing and so do we. We're redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We're all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow's journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.
Our technology helps structure and automate the flow of work to streamline the delivery of services across the modern enterprise so that individuals can have everything they need within their fingertips, just like they do in real life.
What you'll do:

• Support senior program managers across the entire project lifecycle to deliver on critical programs for Service Now IT initiatives
• Work with various project, product teams to propose creative solutions in predictive analytics, task automation and build a bold vision for AI driven project management
• Keep all stakeholder aligned by preparing and communicating project status report after analyzing risks, issues, schedule, and cost variance of the program
• Prepare project performance analytics by reviewing system generated dashboards, identify, and publish key messages backed with data points

Qualifications
To be successful in this role, we need someone who has:

• Actively enrolled in an accredited university as a full-time student, pursuing a Bachelors degree in Business, Analytics, Information Systems, or another related field with a graduation date no earlier than December 2025
• High levels of creativity and quick problem-solving capabilities
• Ability to and willingness to work cross functionally with other internal teams
• Preferred: Demonstrated relevant experience from previous internship and/or academic or personal projects
• Excellent interpersonal and communication skills
• Highly analytical mindset.
• Sharp problem-solving, analytical and innovation skills
• Proficient in Microsoft Office - Especially PowerPoint and Excel.
• Good understanding & visualization of how to map a requirement or a process using simple tools and techniques

For positions in California (outside of the Bay Area), we offer a base pay of $36.78, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.
Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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