What you'll be part of:
Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values : High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible and diverse work environment where new ideas are encouraged and everyone is a stakeholder.
What you'll be responsible for
Circle is seeking a Website Operations Lead to own the operational excellence, governance, and optimization of Circle's global web presence.
In this hands-on individual contributor role , you will oversee the systems, processes, and workflows that ensure Circle's websites are performant, compliant, and scalable. You'll manage projects that shape how users experience Circle's brands online - ensuring uptime, accessibility, and seamless execution across markets.
This role requires a blend of operational expertise, technical understanding, process management, and strategic collaboration to maintain a high-performing, globally consistent web ecosystem that supports Circle's business goals.
What you'll work on
- Own website operations and governance - manage publishing workflows, permissions, documentation, and QA processes to ensure accuracy, efficiency, and compliance across Circle's web properties.
- Monitor website performance and reliability - track uptime, Core Web Vitals, and key performance indicators; collaborate with the Web Technical Lead to address technical issues and continuously improve infrastructure and stability.
- Lead cross-functional web projects - collaborate with product marketing, UX, creative, growth, and engineering to deliver web initiatives that align with strategic goals.
- Oversee website releases and deployments - manage staging, testing, and approvals to ensure smooth rollouts of new features, pages, and content.
- Partner on SEO and analytics - work closely with the SEO Lead and marketing teams to ensure tagging accuracy, structured data standards, and analytics tracking are implemented and maintained.
- Support localization and accessibility - operationalize translation workflows and uphold accessibility standards (WCAG) across global sites.
- Oversee web integration governance - collaborate with the Web Technical Lead to maintain integrations between the website, analytics, CRM, and marketing systems, ensuring functionality and compliance.
- Monitor and report on site health - use analytics and diagnostic tools (e.g., Google Analytics, Superset, Lighthouse) to track performance, uptime, and operational metrics, identifying opportunities for continuous improvement.
- Document and improve processes - create scalable workflows, training, governance documentation, and best practices to streamline execution and ensure consistency.
- Champion innovation and efficiency - partner with the Web Technical Lead and SEO Lead to evaluate new CMS tools, automation workflows, and AI-driven enhancements that improve web performance and operational scale.
What you'll bring
Core Requirements
- 10+ years of experience in website operations, digital production, or web program management , ideally within a B2B or technology-focused organization.
- Hands-on experience managing enterprise CMS platforms (e.g., Webflow, Contentful, Drupal, or similar) including workflows, permissions, and deployment processes.
- Strong understanding of web architecture, accessibility, analytics, and operational governance.
- Proven ability to manage complex website projects involving multiple teams, vendors, and global stakeholders.
- Experience implementing QA, governance, and change management processes for large websites.
- Excellent project management and communication skills - able to coordinate across teams, define timelines, and drive accountability.
- Proficiency with web analytics and monitoring tools (Google Analytics, Superset, Lighthouse, or similar) and comfort interpreting technical metrics.
- Knowledge of web standards, accessibility (WCAG), Core Web Vitals, structured data, and governance .
- A process-driven, detail-oriented mindset with a passion for improving operational efficiency, web reliability, and collaboration.
Preferred Experience
- Experience in fintech, blockchain, or other regulated industries .
- Familiarity with AI tools for automation, content QA, and website management.
- Exposure to A/B testing, experimentation, and personalization platforms .
- Understanding of localization workflows, accessibility standards, and compliance frameworks.
Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.
Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.
Base Pay Range: $160,000 - $207,500
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status required by the laws in the locations where we hire. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law.
Should you require accommodations or assistance in our interview process because of a disability, please reach out to [email protected] for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.
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What We Do
Circle (NYSE: CRCL) is a global financial technology firm that enables businesses of all sizes to harness the power of digital currencies and public blockchains for payments, commerce, and financial applications worldwide. Circle is building the world’s largest, most-widely used, stablecoin network, and issues, through its regulated affiliates, USDC and EURC stablecoins.
Circle provides a comprehensive suite of financial and technology services that empower enterprises and developers to integrate stablecoins and blockchains into their products, services and business operations.
Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindfulness, and Driven by Excellence. Circlers are consistently evolving in a remote world where strength in numbers fuels team success. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder.
Why Work With Us
Our employees are treated as people first with a real purpose for being here. Circle has created an environment where people can thrive, grow, be challenged, and constantly build on their career. It's this same environment that draws competitive strength from within our employee base.
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Do your best work from home! Our remote jobs empower you to work around your life schedule. Want to switch up your work spot? We provide access to WeWork locations globally. Need time away? We offer flexible paid time off beyond paid holidays
