The Senior Vice President (SVP) of Operations is an executive role responsible for leading and optimizing the company’s infrastructure and core service functions, including: (1) Information Technology (IT), (2) Security, (3) Environmental Health and Safety (EHS), and (4) Facilities. Reporting directly to the Chief Operating Officer (COO), the SVP-Ops is a pivotal role in enabling operational success and supporting the overall mission of the company. The SVP-Ops collaborates with senior leadership across the company to ensure that these functions are efficient, compliant with regulations, and aligned with the company's strategic objectives.
The SVP-Ops is responsible for meeting certain operational goals, including managing budgets, direct and indirect labor, capital expenditures, and other key financial metrics. The SVP-Ops collaborates with the COO, the Chief Financial Officer (CFO) and other senior leaders to develop and implement operational plans. This role ensures that the leads of IT, Security, EHS, and Facilities have the authority and resources to each execute their strategies effectively. The SVP-Ops holds these leaders accountable for performance metrics and coordinates across divisions and other company organizations to deliver high-quality products and services to customers and provide an excellent work environment for staff. For each responsibility below, the SVP leverages talent within the Operations groups, delegates portions of the work, and provides oversight to ensure each task is completed in a manner that reflects our values of impact, craftsmanship, and teamwork. In essence, the role is about building a thriving organization and cultivating a high performing team that is accountable for the foundational infrastructure needed to win and execute programs for National Security customers.
Responsibilities:
- Operations Management: Oversee the daily operations of the IT, Security, EHS, and Facilities groups. Ensure seamless coordination between these groups, the four technical divisions, and government customers. Develop and implement policies and procedures to ensure compliance with industry and government regulations and standards.
- Strategic Collaboration: Collaborate with the COO and other division leaders to align Operations with the overall goals and objectives of the company. Strategically plan and grow resources, including classified and unclassified facilities, IT infrastructure, and industrial security capabilities, to support the company's rapid growth.
- Performance Monitoring: Monitor and analyze key performance indicators across Operations, using tools such as ServiceNow, making recommendations for improvements as needed. Provide regular updates and reports to the COO, the Chief Executive Officer (CEO) and Board of Directors (BOD) on the status and performance of Operations.
- Budget Management: Develop and manage the Operations budget, ensuring efficient allocation of resources. Align the Operations budget with the overall financial goals of the company. Monitor financial performance and meet or exceed financial goals, holding the Group Leads accountable to their group’s financial goals.
- Personnel Management: Establish consistent processes for the recruitment, development, and retention of staff within the Operations groups. Ensure consistent application of those processes and that staff career goals are established and supported, leveraging opportunities across the company. Conduct annual performance reviews of direct reports. Provide feedback to direct reports on their direct report’s annual reviews.
- Continuous Improvement: Take on additional responsibilities as needed to support the overall mission of the company. Foster a culture of innovation and continuous improvement within the Operations groups. Continuously evaluate, assess, and enhance the effectiveness of Operations processes. Use data analytics to make informed decisions regarding operations and resource allocation. Develop and use models to forecast infrastructure needs and plan for future growth. Provide frequent, specific feedback to Operations staff to foster a culture of continuous improvement and excellence.
- Disaster Recovery and Business Continuity: Develop and maintain disaster recovery and business continuity plans to ensure the company's Operations can continue in the event of a disruption. Work with EHS to develop emergency response plans and develop rapid response crisis teams with supporting key staff.
- Compliance Management: Ensure compliance with relevant regulations, including health and safety, environmental, and building codes; cybersecurity regulations; and industrial security regulations. Maintain accurate records and documentation for compliance audits. Collaborate with the Chief Ethics and Compliance Officer, as needed.
- Strategic Innovation and Technological Advancement: Stay current with emerging technologies and regulations. Continuously improve strategies and practices to address evolving risks. Stay abreast of U.S. Government information, industrial, and operational security regulations. Research, evaluate, acquire, and deploy the latest security-related technologies and practices in alignment with overall Security and IT strategies.
Qualifications:
- Proven experience in a corporate senior operations management role, ideally within a high-tech or defense industry.
- Ability to frequently travel between all STR locations. Close proximity to an existing STR location.
- Strong understanding of IT, security, and facilities operations.
- Demonstrated ability to coordinate complex operations involving classified and unclassified work.
- Excellent strategic planning and resource management skills.
- Strong problem-solving and analytical abilities.
- Exceptional communication and collaboration skills.
- Experience with data analytics, data-driven decision making, modeling, workflows, business processes, and ticket systems.
- Advanced Degree in relevant field
- +10 years of leadership experience
- Ability to obtain and maintain a TOP SECRET security clearance.
STR is a growing technology company with locations near Boston, MA, Arlington, VA, near Dayton, OH, Melbourne, FL, and Carlsbad, CA. We specialize in advanced research and development for defense, intelligence, and national security in: cyber; next generation sensors, radar, sonar, communications, and electronic warfare; and artificial intelligence algorithms and analytics to make sense of the complexity that is exploding around us.
STR is committed to creating a collaborative learning environment that supports deep technical understanding and recognizes the contributions and achievements of all team members. Our work is challenging, and we go home at night knowing that we pushed the envelope of technology and made the world safer.
STR is not just any company. Our people, culture, and attitude along with their unique set of skills, experiences, and perspectives put us on a trajectory to change the world. We can't do it alone, though - we need fellow trailblazers. If you are one, join our team and help to keep our society safe! Visit us at www.str.us for more info.
STR is an equal opportunity employer. We are fully dedicated to hiring the most qualified candidate regardless of race, color, religion, sex (including gender identity, sexual orientation and pregnancy), marital status, national origin, age, veteran status, disability, genetic information or any other characteristic protected by federal, state or local laws.
If you need a reasonable accommodation for any portion of the employment process, email us at [email protected] and provide your contact info.
Pursuant to applicable federal law and regulations, positions at STR require employees to obtain national security clearances and satisfy the requirements for compliance with export control and other applicable laws.
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What We Do
STR makes the world a safer place by developing technology and applying it to solve emerging national security challenges.
Why Work With Us
We believe in a people-first culture. Yes, we are scientists, engineers, and researchers, but first, we are people. Our environment is designed to foster innovation by encouraging our employees to work collaboratively on things they are passionate about. We also really like to have fun. We believe that working hard and playing hard go hand in hand.
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