Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.
Job DescriptionPosition Summary:
Working in close partnership with the CEO and CFO, the Senior Vice President of Investor Relations (SVP, IR) is responsible for developing and leading the company’s global investor relations strategy. This role acts as the primary interface between the company and the investment community, ensuring clear, consistent, and credible communication of the company’s strategy, financial performance, and long-term value creation.
The SVP, IR partners closely with Finance, Corporate Communications, Legal, and the Executive Team to support public company obligations (as applicable), strengthen investor confidence, and proactively shape the company’s market narrative.
This position is open to candidates across the United States with a preference for candidates in the Seattle area. You will have a hybrid remote/in-office schedule where you will work from our casual, pet-friendly office at least 3 days a week.
Responsibilities:
Investor Strategy & Market Positioning
- Develop and execute a comprehensive investor relations strategy aligned with corporate strategy and financial objectives.
- Lead the company’s narrative with the investment community – bring our story to life in a way that is clear, differentiated and easy to understand
- Articulate the company’s long-term vision, strategy, and performance to current and prospective investors and analysts.
- Monitor investor sentiment, market trends, peer performance, and valuation dynamics; provide insights and recommendations to the CEO and CFO.
External Engagement
- Serve as the primary point of contact for investors and sell-side analysts.
- Lead preparation for and participation in earnings calls, investor days, roadshows, conferences, and one-on-one investor meetings.
- Build and maintain strong, trusted relationships with institutional investors and the broader financial community.
- Support shareholder engagement on environmental, social, and governance (ESG) matters, including coordinating investor outreach, responding to stakeholder inquiries, and helping communicate the company’s governance and sustainability priorities.
Financial & Narrative Integration
- Partner with Finance to develop earnings materials, investor presentations, and shareholder communications.
- Translate complex financial and operational results into clear, compelling investor messaging.
- Ensure consistency between external communications, internal strategy, and reported financial results.
Governance, Disclosure & Compliance
- Collaborate with Legal, Finance, and Corporate Communications to ensure compliance with disclosure requirements and regulatory obligations.
- Oversee investor-related sections of public disclosures, including earnings releases and annual reports.
- Oversee the company’s climate-related and other ESG disclosure processes, partnering cross-functionally to support accurate, timely, and evolving regulatory and stakeholder reporting requirements.
- Manage corporate governance and corporate social responsibility reporting, including coordination of annual governance disclosures, sustainability reporting, and related stakeholder communications.
Leadership & Cross-Functional Collaboration
- Lead and develop the Investor Relations function and manage external advisors as applicable.
- Act as a strategic partner to Corporate Communications to ensure messaging alignment.
- Provide investor-focused insights to inform leadership decision-making.
Qualifications:
- 10+ years of experience in investor relations, equity research, investment banking, corporate finance, or related fields.
- Bachelor’s degree in Finance, Business, Economics, Communications, or a related field required; MBA, CFA, or advanced degree preferred.
Skills:
- Strong understanding of capital markets, financial statements, valuation, and investor expectations.
- Highly effective communicator and storyteller
- Exceptional written and verbal communication skills.
- Executive presence and comfort engaging with senior leaders, Board members, and institutional investors.
- High judgment and discretion in handling confidential, market-sensitive information.
- Travel required up to approximately 20% of the time for investor meetings, conferences, roadshows, and other external engagements.
Leadership Attributes
- Strategic thinker with strong business acumen.
- Collaborative leader who builds credibility across functions.
- Effective under pressure during earnings cycles and periods of market volatility.
Compensation:
- The starting salary for this position is $250,000.00 on a full-time schedule.
- Along with base salary, Trupanion employees are currently eligible for monthly bonuses.
- We want all employees to be invested in Trupanion’s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Benefits and Perks:
- Full medical, dental, and vision benefits at no cost to the employee
- Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)
- Five-week sabbatical after five years of employment
- Open, casual, pet-friendly, and fun office environment
- Free medical health insurance for your pet (1 dog or cat)
- Paid time off to volunteer at nonprofit organizations
- Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.
For more information about Trupanion, visit https://trupanion.com/about
Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ
Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.
We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.
Skills Required
- 10+ years of experience in investor relations, equity research, investment banking, corporate finance, or related fields
- Bachelor's degree in Finance, Business, Economics, Communications, or a related field
- MBA, CFA, or advanced degree
Trupanion Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Trupanion and has not been reviewed or approved by Trupanion.
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Leave & Time Off Breadth — Time off is seen as generous, with PTO, sabbatical opportunities, flexible time for sick/safe/wellness needs, and paid volunteer days highlighted. These elements support recovery time and work–life balance.
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Healthcare Strength — Health coverage breadth is emphasized, including medical, dental, vision, mental health, transgender healthcare, life insurance, and disability support. Employer-paid employee premiums on core medical plans further strengthen perceived coverage value.
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Wellbeing & Lifestyle Benefits — Pet-related and lifestyle perks stand out, including company-paid insurance for one pet and a pet‑friendly workplace, alongside a lifestyle spending account. Commuter support, snacks, and home‑office stipends further round out everyday benefits.
Trupanion Insights
What We Do
Trupanion is a rapidly growing player in the pet medical insurance space. We are known for superior coverage and top-notch customer service. We pride ourselves on swift claims resolutions and providing the best medical insurance care available.
Why Work With Us
We are all driven by the mission to help pets receive the best medical care. We are always learning and trying new things as a company and it is a great place to build your career.
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