Senior Technical Specialist Lead

Job Title

Senior Technical Specialist Lead

Job Category

Information Technology

Job Description

What starts with YOU, moves the world! 

Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Sr. Technical Specialist Lead

based at our Headquarters office in Greenville, NC. 

WHAT YOU WILL DO:

• Provide leadership through assisted strategy setting, facilitating vendor and customer requirements sessions, mentoring, and guidance on specifications and work plans.
• Guide and develop others in your area of technical specialty while helping to set strategy, install, monitor, and oversee complex troubleshooting and root cause analysis.
• Deliver efficient, customer-friendly, and in-control technology solutions that align with best practices and ensure consistent, reliable performance for end users.
• Implement approved enhancements and improvements to systems and processes as requested and necessary.
• Define and guide the implementation of forward-looking, innovative, and productivity-enhancing initiatives.
• Set, manage, and enforce standards for consistency, cost-effectiveness, and continuous improvement across technical functions.
• Model excellent communication by regularly engaging with customers and peers, providing education, and assisting others in your area of expertise.

WHO YOU ARE:

• A seasoned technical professional with a strong track record of success across multiple IT disciplines and a desire for continued leadership growth.
• A problem solver who delivers practical, scalable, and customer-centered technical solutions.
• An individual capable of leading by example, mentoring others, and contributing to the development of team members.
• A forward thinker who drives architectural fit, global consistency, efficiency, and continuous improvement.
• Someone who values proactive monitoring, professional service management, and cost-effective technology solutions.
• A clear communicator who fosters collaboration across teams, vendors, and stakeholders.
• A strategic contributor who thrives in mid-level management and can balance technical depth with people leadership.

WHAT YOU WILL NEED / EDUCATION:

• Bachelor’s degree in a related field.
• Minimum of 7 years of related experience.

SKILLS, EXPERIENCE AND ABILITIES:

• Demonstrated people management experience.
• Strong technical expertise across infrastructure or applications disciplines, including systems management, implementation, and process improvement.
• Proven leadership and mentoring abilities with experience managing technical resources, vendors, and projects.
• Solid understanding of professional practices and standards related to technical specialty areas.
• Experience with project and vendor management, including Project Management Institute exposure or NPMM training.
• Excellent interpersonal, analytical, and communication skills with a service and results-oriented mindset.
• Experience in strategic planning, budgeting, and resource allocation within a technical environment.
• Active involvement or certification in relevant industry organizations is preferred.

Who we are: 

Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures, sells and services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materials from Port to Home. As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc, has been building relationships with our customers, suppliers, dealers and employees for over 100 years. For more information about a career with Hyster-Yale, please visit hyster-yalecareers.com. 

What we offer: 

Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k). 

#LI-TE1

#LI-HYBRID

Job Type

Permanent

Time Type

Full time40

Travel Required

1-10%

Primary Location

HY US Greenville, NC (Headquarters)

Address

1400 Sullivan Drive

Zip Code

27834

Field-Based

No

Relocation Assistance Available

No

We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

EOE/Minorities/Females/Veterans/Disabled