Are you ready to make an impact?
West Monroe is seeking a highly motivated and detail-oriented Senior Specialist to join our IT Team. In this role, you will design, deliver and maintain AI-powered technology solutions by understanding business processes, collaborating with stakeholders, administering AI-powered tools, and integrating AI into processes.
The successful candidate has specialized knowledge and skills in AI-enabled technology solutions. As an administrator of these solutions, you will be responsible for managing and optimizing the use of AI in our technology platforms, recommending and implementing new AI product features and partnering with stakeholders to understand business problems that can be assisted with AI features.
This is an exciting role that will present the challenge of helping the business administer critical technologies to deliver greatest value to our employee-owned firm.
Key Responsibilities
- Solution Design and Development
- Establish firmwide design standards for agent architecture and interoperability
- Lead the design and delivery of AI-enabled technology solutions.
- Develop and implement AI agents to meet business needs.
- Collaboration and Stakeholder Management:
- Work with cross-functional teams across the organization to ensure successful design, deployment, and integration of AI solutions.
- In partnership with stakeholders, design AI agentic solutions to meet business requirements.
- Work with vendors to understand AI Platform roadmaps and future enhancements related to AI.
- Share insights on changing technology with stakeholders to ensure understanding in the use of AI tools and techniques.
- Platform Support:
- Oversee and administer AI platforms with continuous improvement of data, models and agents.
- Configure AI platforms to meet business and stakeholder needs.
Qualifications
- Technical Expertise:
- Strong experience in administering and managing AI products and features.
- Comprehensive knowledge of LLMs, including prompt engineering, fine-tuning, and understanding capabilities and limitations.
- Proficiency in programming, data analysis and data manipulation tools.
- Deep understanding and practical experience with ML algorithms and frameworks.
- Experience developing and deploying sophisticated AI/ML models that have delivered measurable business value.
- Problem-Solving Skills:
- A "driver" personality - constantly pushing toward clarity and results while balancing the need for great cross-team collaboration.
- Outstanding analytical problem-solving and critical thinking skills.
- Desire to take on new tasks and learn new applications or processes.
- Communication Skills:
- Strong written and oral communication – must be able to work well and communicate effectively with technical and non-technical resources.
- Detail-oriented in documentation to provide clear written information for end users.
Other consultancies talk at you.
At West Monroe, we work with you.
We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.
You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.
West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to [email protected].
Please review our current policy regarding use of generative artificial intelligence during the application process.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.
Top Skills
What We Do
West Monroe is a global business and technology consulting firm passionate about creating value for our clients. We co-create solutions that accelerate results now and prepare industries to tackle what’s next. We’re excited by the possibilities that technology creates. We work with our clients to deliver on the possible, building on their goals, generating fresh insights and creating inspiring outcomes.
We excel at the intersection of industry, strategy, people and technology—always driving rapid impact. Our all-in approach comes from our unique employee ownership structure. Our clients’ success is our success. From the beginning, our growth has come from putting people at the center. Fortune and USA Today consistently celebrate West Monroe as a top workplace, and we’re recognized as a leading consultancy by Forbes and Forrester.
Why Work With Us
It’s our mission to help build the next generation of leaders, and we’re committed to partnering with employees to build an experience that’s challenging, fulfilling, and filled with constant opportunities to grow, and to make a real difference.
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