Senior Software Engineer, Test

Ready to be a Titan?

We are looking for a Senior QA Automation engineer to work on our new Sales Management software that will be utilized across multiple verticals within ServiceTitan. We utilize the Cypress framework and are targeting engineers with deep knowledge of Javascript/Typescript.

What you'll do: 

• Improve our automation coverage by working closely with Engineers, Product Managers, and Designers on test planning and building automated test cases.

• Work closely with developers to understand the product architecture while identifying, designing, or enhancing existing test automation plans

• Create comprehensive test strategies that cover various scenarios, including functional, performance, and security testing, and execute test cases manually and automatically to ensure comprehensive test coverage

• Implement and execute automated tests using Cypress, Jest, XUnit, and similar testing frameworks.

• Collaborate with developers to establish unit and integration test strategies.

• Integrate automated tests into the CI/CD pipeline to enable continuous testing and deployment.

• Monitor test results, analyze failures, and work closely with engineering teams and stakeholders, ensuring timely resolution of issues and closure

• Continuously evaluate and improve testing tools, processes, and methodologies

• Must be self-motivated and know when to seek guidance and be able to handle periods of uncertainty and ambiguity; detail-orientation is a must

• Facilitate ongoing process improvement efforts to ensure test planning, execution, and reporting methods are effective, efficient, standardized, coordinated, and integrated

• Defect tracking and issue status reporting

What you’ll bring:

• Strong experience utilizing Cypress for end to end testing of web applications paired with proficiency in Javascript/Typescript

• Hands-on software quality assurance testing experience with web and mobile applications

• In-depth experience developing test automation for business objects and entities independent of any available user interface.

• Hands-on experience in Automated Tests and building tests from scratch

• Capability to think & contribute from the framework perspective considering effects of changes & upgrades

• Habit of writing clean, re-usable & parameterized code for Tests, ensuring coverage

• Good knowledge of SQL (P-SQL and/or MS-SQL preferred)

• Experience with code deployments and version control systems (GIT)

• Experience with creating automation on projects which integrate with third party APIs is preferred

• Experience with Continuous Integration and familiarity with Continuous Deployment tool such as Teamcity, Jenkins, or GitHub Actions

• Ability to rapidly learn third party development / QA tools is preferred

• Able to multi-task, triage issues, react well to changes, work independently in a fast paced environment

• Must be self-motivated and know when to seek guidance; detail-orientation is a must

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (available to employees and their dependents day 1), parent and siblings’ insurance, wellness benefit, office massage, etc.

• Support for Titans at all stages of life: Parental leave and support, financial planning tools, Employee Assistance Program services, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.