Senior Software Engineer, Developer Experience

Posted 13 Days Ago
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Toronto, ON
In-Office
180K-230K Annually
Senior level
Blockchain • Fintech • Financial Services • Cryptocurrency • Web3
The Role
As a Senior Software Engineer at BitGo, you will create developer resources, improve documentation, and collaborate with teams to enhance API usability and integration for clients.
Summary Generated by Built In

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com.

BitGo is growing our Toronto based hub and hiring Software Engineers across multiple teams. We're building robust and scalable systems to integrate new and existing blockchains, enabling secure custody and staking of funds totaling billions of dollars. We seek candidates with autonomy, a security-first mindset, expertise in distributed systems, and an understanding of the cryptocurrency landscape. If you're passionate about pushing the boundaries of blockchain technology and have experience in building scalable software, join us at BitGo to shape the future of digital assets.

This role is an on-site position in our Toronto office.

Responsibilities:

  • Own the end-to-end creation of high-quality developer resources: documentation, integration guides, SDKs, sample apps, and interactive tutorials.
  • Partner with engineering and product teams to understand BitGo’s API behavior, real integrator use cases, and failure modes; translate these into accurate and ergonomic developer workflows.
  • Lead the development of tooling, linting rules, and documentation pipelines that ensure consistent API documentation and reduce manual effort.
  • Build a deep understanding of developer user journeys and use those insights to shape content strategy, information architecture, and integration guidance.
  • Analyze support tickets, forum posts, and customer feedback to identify friction points and deliver content or tooling that removes them.
  • Define and uphold standards for SDK design, documentation structure, changelogs, and code samples across all external-facing surfaces.
  • Champion a developer-first culture, ensuring API and SDK design reviews consider clarity, stability, and integrator empathy.
  • Strengthen operational excellence by improving documentation quality, maintainability, and accessibility, and by investing in automation that keeps docs accurate by default.

Required:

  • 5+ years of professional experience in software engineering, with significant exposure to developer-facing products or APIs.
  • Strong programming experience in JavaScript/TypeScript and deep familiarity with RESTful APIs, OpenAPI, and modern integration patterns.
  • Demonstrated success working with product and engineering teams to influence API and SDK design based on external developer needs.
  • Experience creating and maintaining internal tools, scripts, or pipelines to automate content generation, testing, or validation of developer artifacts.

Preferred:

  • Experience building or contributing to SDKs, client libraries, or CLI tools for public APIs.
  • Understanding of API versioning, breaking change detection, and changelog automation.
  • Exposure to CI/CD workflows for publishing developer assets (e.g., SDKs, docs, examples).
  • Passion for developer advocacy, technical education, or open-source contributions targeting integrator audiences.
  • Familiarity with Rust.

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world's financial markets.

Here are some of the benefits* of working at BitGo:

  • Competitive base salary, bonus and stock options
  • 100% company paid health insurance for employee, partner and dependents
  • Paid parental leave, paid vacation
  • Computer equipment and workplace furniture to suit your needs
  • Great colleagues and inspiring startup environment

*Benefits may vary based on location 

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you'll be able to look back and say you were part of the team that transformed investing.

Pay Transparency Notice: Depending upon your leveling and location, the compensation for this role averages between $180,000 - $230,000 CAD base salary. Equity, an annual performance bonus and the benefits outlined above are also a part of this role's package.

Top Skills

Ci/Cd
JavaScript
Openapi
Restful Apis
Rust
Typescript
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The Company
HQ: Palo Alto, CA
293 Employees
Year Founded: 2013

What We Do

BitGo is the leader in digital asset financial services, providing institutional investors and crypto platforms with liquidity, custody, and security.

In 2020, the company reached new milestones with the launch of BitGo Prime, the first and only deeply integrated, full-stack solution with custody, trading and lending. With the launch of BitGo Portfolio and BitGo Tax, the company also manages activities across wallets, exchanges and service providers.

In 2018, it launched BitGo Trust Company, the first qualified custodian purpose-built for storing digital assets. BitGo processes over 20% of all global Bitcoin transactions, and supports over 250 coins and tokens. BitGo’s customer base includes the world's largest cryptocurrency exchanges and spans more than 50 countries, including qualified custodial entities in Switzerland and Germany.

BitGo is backed by Goldman Sachs, Craft Ventures, Digital Currency Group, DRW, Galaxy Digital Ventures, Redpoint Ventures, and Valor Equity Partners.

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