Senior Reputation Manager

Posted 25 Days Ago
Be an Early Applicant
2 Locations
Hybrid
3K-5K Annually
Senior level
Information Technology • Software • Cybersecurity
The Role
Lead strategic projects to enhance brand trust, analyze sentiment trends, and collaborate with teams on reputation management.
Summary Generated by Built In
We're looking for a Senior Reputation Manager who has a sharp instinct for spotting brand-reputation risks and is eager to lead projects that actively build trust in the brand. While this role sits within communications, it goes much further than that. It's equal parts shaping how the brand shows up in the public eye and partnering with teams across the company to fix the internal gaps that shape how we're perceived.

If you want to:

  • Initiate and lead strategic projects that strengthen long-term brand trust; 

  • Analyze brand sentiment trends and translate insights into proactive reputation strategies;

  • Establish the frameworks and workflows that ensure all brand and partner communications meet our reputation standards;

  • Review high-stakes content and step in early when messaging risks appear;

  • Advise cross-functional teams on reputation-risk management.

And you can check off:

  • Proven experience in reputation management, PR, or brand strategy for international brands;

  • Deep understanding of brand perception across press, creator ecosystems, and online communities;

  • Strong project management skills and the ability to lead cross-functional work; 

  • Confidence to challenge the status quo and present your position, with openness to finding common ground;

  • Strategic mindset that balances brand safety with business growth;

  • Knowledge of the cybersecurity landscape and trends is a plus.

Here’s the deal:

    • Growth and learning opportunities: time dedicated to learning, conferences, online learning platforms, and books for your professional development;

    • Health and wellness: we want you to feel and be your best. That's why we offer various benefits, from online workouts and a physical coach to health insurance and regular mental health checks;

    • Tools of your choice: choose the technical equipment and tools you need to do your best work;

    • Community and celebrations: get ready for long-lasting traditions such as yearly workation, Friday get-togethers, various team buildings and company celebrations;

    • Work-life balance: We encourage working in the office, with the possibility of up to two remote days per week. Plus, with our WFA policy, you can work from almost anywhere in the world;

    • More days off: additional vacation days depending on your tenure;

    • Premium Surfshark accounts: for you, your family, and friends;

    • Gross salary: 2900-4500 Eur/month. Although it may vary depending on your skills and experience. 

Skills Required

  • Proven experience in reputation management, PR, or brand strategy for international brands
  • Deep understanding of brand perception across press, creator ecosystems, and online communities
  • Strong project management skills and ability to lead cross-functional work
  • Confidence to challenge the status quo and present positions with openness to finding common ground
  • Strategic mindset balancing brand safety with business growth
  • Knowledge of cybersecurity landscape and trends is a plus
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The Company
Kaunas, , Kauno
419 Employees
Year Founded: 2018

What We Do

Surfshark is a fast-growing cybersecurity company focused on developing humanized privacy & security protection solutions to secure people's digital lives. Its core product is one of the TOP 3 VPNs globally, trusted by millions of users around the world. Additionally, Surfshark has been developing solutions such as Antivirus, Alert - a data leak detection system, a private search tool - Search, Incogni, Dedicated IP, and Alt-ID. Founded in 2018 as a VPN, Surfshark has quickly managed to become one of the leading brands in the VPN industry and offers a security bundle that goes beyond the VPN. Today, Surfshark is a second unicorn in Lithuania with 400+ employees in Vilnius, Kaunas, Warsaw, and Berlin, and securing the digital lives of users in 100+ countries

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