Nature and aim of the position
Quality Assurance (QA) Automated Testers are in charge of testing integrated systems both internal and external. This includes third party messages, MCG, VTG, Middleware that interacts with CS POS/ATM/EComm hardware/software/ Host code/ Scheme mandates. Testing and Certification ensures the transaction message meets client and industry specifications or requirements.
Ideally, we are looking for someone with 5-7 years’ experience.
Main duties and responsibilities
o Work closely with developers, business stakeholders and act as an integral part of the CS development team using iterative development process
o Work with development teams to create test plans for enhancements and fixes on applications
o Work as a part of team to perform manual/automated functional, regression and performance testing on Data Invariant Layer project
o Work as part of a team to perform manual / automated functional, regression and performance testing on all Utility Technology systems and projects
o Help manage, develop, and improve processes and procedures within the department
o Manages work to work plans for components on engagements
o Provide a positive role model, in terms of both work performance and attitude
Main KPI’s
o How many requirements are addressed directly and indirectly in testing?
o What are the targets set for the defects fixed per day/ per version/ per sprint?
o How many test cases have been completed? – Daily/ weekly/ per project iteration/ per version build
o How many Active Defects are there? – Defect management need to ensure that critical and major defects are fixed asap to not block any development.
o Finalization of Development – Completion of the project depends on updated Test Cases, Release notes and the completion of all handover documentation. This also includes updated project specs and notes. It also relies on End User feedback from the Implementation team to the site managers and cardholders.
o Meeting Sprint tasks and completing them within the Sprint period (10 working days)
Relates to / cooperates with
Main Function interactions:
o Team Lead
o Other QA members
o Project and development team meambers
Main cross - Function interactions:
o Host team
o ADT team
o Scheme reps
o Third party developers (hardware and software)
o Business and Production reps
Background and Education o Strong knowledge of Quality Assurance methodology and Agile o Excellent organizational skills, attention to detail and quality o Understanding of SQL (be able to pull basic data from SQL queries.) o Knowledge of Linux commands o Amazing attention to detail and excellent troubleshooting skills o Excellent problem solving skills with ability to analyse situations, identify existing or potential problems and recommend solutions o Good defect management skills from detection to correction
Specific skills and knowledge
o ADT requirement: SQL, Linux command, knowledge and experience. Bonus knowledge and experience: IPM/ Base II and running shell script.
o Development requirement: An ability to create test cases. Experience in Java, BDD, Jenkins, ReadyAPI/SoupUI. API Testing, JMeter for performance testing, some familiarity with Testrail would be an advantage.
o Payments knowledge: ISO messages, EMV and Contactless tags, AID, TMS knowledge
o Solid experience in Integration & API testing with tools like ReadyAPI, jMeter, Postman, REST based tools etc o Payments experience: POS/ ATM experience, Knowledge of AS2805 and ISO 8583 (Advantageous) o Hotel or Retail or Food/Beverage in-house systems experience. Knowledge of , Opera, Simphony, Shiji, etc…
o Good logical thinking plus some creative thinking outside the box leading to a good QA sense.
Top Skills
What We Do
At Global Blue, we firmly believe that enhancing the shopping experience drives performance.
Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business.
As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23.
Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another.
Together, we innovate, create, and strive towards a brighter future for the businesses we serve.
With Global Blue, enjoy the journey.









