CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Job Description
Position Purpose
You will have overall delivery responsibility for the project/s ensuring the successful delivery of the outcomes and targets as defined in the Programme/Portfolio Strategy.
You will lead all aspects of one or multiple complex projects, from planning through to implementation and tracking, ensuring they are completed on time, within budget and in alignment with internal standards and frameworks.
Key Accountabilities
- Accountable for the planning and leading the execution of the highly complex project/s, delivery of formal project/s milestones and the overall delivery plan, by leading multi-functional teams.
- Support the programme/portfolio team to be able to articulate and determine value drivers, outline the vision statement and the business case.
- Collaborate with the program/portfolio management team to ensure alignment of the project/s with the overall organizational strategy.
- Agree governance bodies to manage risks and make decisions. Responsible for defining a Sponsorship Group and preparation for and delivery of the monthly Steering Committee meetings. Responsible for the sharing of pre-read materials, and for sharing actions and decisions afterwards, which are also to be stored in a centralised location. Responsible for the management of closure of Steerco actions.
- Support architectural assessment.
- Support the tracking and managing of the dependencies on other projects and BAU work in the programme/portfolio that need to complete to meet the agreed targets, and/or the Targets.
- Agree delivery methodology (Agile, Waterfall, combination of both, etc).
- Accountable for the management of the execution of the change management strategy, including the definition and roll-out of training courses, the execution of the regular employee communications cadence and set-up and management of the change agent network.
- Responsible for managing Project/s progress, updates to Project/s plan & stakeholders’ engagement. Issue regular communications to the whole Project/s team (i.e. from the Sponsor down to the most junior person on the Project) summarizing progress and clarifying priorities of the Project/s.
- Participate in regular program/portfolio management meetings and provide updates on the progress of the project/s.
- Manage and report project/s budget and support the management of the full budget.
- Coordinate with other Senior Project managers to identify dependencies and manage interdependencies between Projects within the programme/portfolio.
- Support Programme/Portfolio Manager with the overall planning, preparation for change and transition of the solution to Operations. Responsible for closing activities related to portfolio management, financials management and resource management such as, ensuring Capex/Opex are accurate, releasing resources from the Project/s and formally closing the Project/s from the portfolio.
- Manage hand-over of responsibility for the solution/business process to business-as-usual support.
- Ensure that Service Design is approved and handed over into BAU team.
- Responsible for ensuring the Objective and Vision have been achieved.
- Lead Lessons learned session during the programme to hand over to Production Support teams.
- Serve as primary point of contact between the project team and senior business stakeholder or wider programme teams, ensuring timelines and effective communication of project status and challenges.
- Proven success in improving the customer experience, including stakeholders involved in the project/s. Proven record of promoting building positive and strong relationships.
PMO Governance
- Support and follow PMO governance across different complex projects, implement standardised tools, methodologies, processes, and ways of working to align to best practices, maintain compliance, provide actionable reporting, and ensure clear decision making process.
- Ensure compliance with organisation policies and best practice standards throughout project lifecycles; ensure quality control processes are followed correctly.
Third Party Management
- Engage and work with partners, vendors, employees, and agencies to ensure success of project/s.
- Manage multi-functional team coordination, opportunity screening, benefit/cost analysis, vendor selection, schedule and budget oversight, management of consultants/contractors, issue resolution, and reporting.
- Coordinate with internal and external legal, contracting, procurement, finance, group marketing and communications teams to ensure risk control, successful project rollout and streamline communications.
Community of Practice, Mentorship and Coaching
- Contribute wider awareness and understanding of effective project management across the wider team enhancing the organisations project management capabilities.
- Lead project evaluations to maximise lessons learned and contribute to the growth of the organisation’s project management maturity over time.
- Share best practices and lessons learned with the broader program/portfolio management and Project Management Community of Practice teams to improve overall delivery.
- Coach and Mentor Project Managers, Project Coordinators, and other junior team members.
Qualifications
- Bachelor's degree in business, technology, or a related field; master's degree is preferred.
Experience
- 10+ years’ experience managing complex projects/projects, part of a programme/portfolio.
- his role requires strong leadership skills, a strategic mindset, and the ability to collaborate effectively with various stakeholders to drive the successful delivery of the complex projects, aligned to the programme/portfolio.
- Strong communication skills, with the ability to influence, negotiate and collaborate with stakeholders at all levels.
- Ability to engage with Senior Stakeholders to articulate Project Vision and Goal and communicate the program's vision, objectives, and scope to all stakeholders.
- Ability to facilitate collaboration between stakeholders who have diverse objectives.
- Proven track record of successfully delivering complex projects on time and within budget.
- Proven experience in budgeting, financial management, and resource allocation.
- Knowledge of project management best practices, methodologies, and tools.
- Experience working in a matrix organization, managing cross-functional teams, ideally within a global context and feel comfortable with managing different time-zones.
- Experience on both project management methodologies: Waterfall and Agile.
- Experience with MS Teams, JIRA, Confluence and Lucid is desired.
- Fluency in English essential.
Preferred Education
Bachelors
Preferred Level of Work Experience
More than 10 years
Remote Type
Hybrid Remote
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].
What We Do
CHEP is a global leader in managed, returnable and reusable packaging solutions, serving many of the world's largest companies in sectors such as consumer goods, fresh produce, beverage and automotive. CHEP’s service is environmentally sustainable and increases efficiency for customers while reducing operating risk and product damage. CHEP’s 7,500-plus employees and 300 million pallets and containers offer unbeatable coverage and exceptional value, supporting more than 500,000 customer touch-points in 49 countries. Our customer portfolio includes global companies and brands such as Procter & Gamble, Sysco, Kellogg's, Kraft, Nestlé, Ford and GM. CHEP is part of Brambles Limited. For more information, visit www.chep.com.
Reliability. Flexibility. The success of your business depends on both. With CHEP, you can be confident that you’ll get the equipment you need, when and where you need it. Our scale is unmatched, with more than 110 million pallets and over 530 service centers across North America. So you no longer need to worry about seasonal peaks or unexpectedly high demand.
With our broad array of solutions and our pragmatic, roll-up-your-sleeves know-how, we give our consumer goods customers the platforms, the quality, the supply and the support they need to make more money on every unit load. Because everything just works better.
