Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job DescriptionThe Data Protection Platform Product Manager is a global role that is responsible for the product roadmap and strategic direction for use of Internal and external PKI services, Sectigo suite of products, AWS and Azure based PKI and CLM would be a predominant focus. You will work with business stakeholders, development, operations technical teams and clients to understand application usage, gather requirements, and represent the product by communicating strategy and roadmap.
You have proven experience as the liaison between the business and technical teams. This means collaborating across product teams, predicting future scenarios and needs ahead of others, and most importantly an expert in the needs of our customers and how your products work. You will be responsible for establishing deep product expertise from a product and market perspective by understanding user personas, features and functionality, value proposition, architecture, competitive landscape, and market trends to drive/own the Data Protection platform product strategy. You are a strong communicator, are an influencer and effective at collaborating with cross-functional stakeholders. You keep current leveraging market intelligence, regulatory shifts, end user/client/internal stakeholder feedback to define and prioritize enhancements and new products into a product roadmap.
You are an expert in the Agile framework and driving the adoption of Agile processes and tools. You will also write product requirements, communicate priorities for sprint and release plans, participate in backlog refinement and retrospectives. This role is also responsible for tracking product key performance indicators (KPIs).
Responsibilities include:
- Create an ambitious and clear product vision, evangelize, and communicate 'the story' effectively to key stakeholders and the rest of the team
- Define the Data Protection product platform strategy, partner with third party vendors on upcoming product features and build a roadmap for B2B, B2E and B2C spaces, while managing stakeholders across the organization including the business, engineering, and support teams
- Foster a productive working environment by promoting strong interpersonal relationships, give open and honest feedback, encourage team cohesion, and collaborate both internally and with other teams
- Collaborate with cross functional team members to prioritize projects to align with business goals
- Leverage Agile principles and methodologies, including owning the team backlogs, defining, and prioritizing epics, features, user stories and other artifacts to support development goals
- Brings commercial expertise, sound business judgment and draws on external sources to prioritize and help reshape the product vision and roadmap
- 7+ years' experience in PKI and Digital certificate Management experience in the following areas:
- Product Strategy & Roadmap: Define and maintain the PKI service roadmap aligned with business and security goals. Evaluate emerging technologies (e.g., quantum-safe cryptography, certificate automation).
- Stakeholder Engagement: Collaborate with InfoSec, IT Ops, DevOps, and application teams to understand PKI needs. Act as the voice of the customer for internal/external consumers of PKI services.
- Service Design & Delivery: Design scalable, secure, and compliant PKI architectures. Ensure high availability, disaster recovery, and lifecycle management of certificates.
- Governance & Compliance: Ensure PKI service complies with internal policies and external standards (e.g., NIST, ISO 27001). Manage certificate policies, key management practices, and audit readiness.
- Vendor & Tool Management: Evaluate and manage PKI and CLM vendors
- Metrics & Reporting: Define KPIs for PKI service performance, adoption, and security posture. Provide regular reporting to leadership and audit teams.
- Incident & Risk Management: Support incident response related to certificate failures or key compromise. Conduct risk assessments and drive mitigation strategies.
- 7+ years of product management or Service management experience with overall work experience of 10+ years.
- Ability to influence a diverse group of stakeholders, strong leadership skills • Ability to embrace change and be flexible
- Strong technical understanding and experience in agile delivery/development methodologies
- Experience working with API integration and strong technical understanding of cloud-based platform architecture
- Bachelor's / advanced degree • ServiceNow experience preferred Technical Skills
- Deep understanding of PKI concepts: CAs, CRLs, OCSP, key pairs, certificate formats, Certificate lifecycle and Certificate use cases.
- Familiarity with cryptographic standards (RSA, ECC, SHA-2, etc.).
- Experience with certificate lifecycle automation and integration (e.g., ACME protocol).
- Knowledge of HSMs, secure key storage, and cryptographic APIs.
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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Experian unlocks the power of data to create opportunities for consumers, businesses and society.
During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity.
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