Kia ora!
Air New Zealand is on an accelerated journey to deliver the best flying experience on Earth. As we accelerate our transformation of the customer experience, we’re looking for a Senior Product Manager - Payments to lead the evolution of how our customers pay.
About the Role
This is an important role that combines product strategy, commercial acumen and technical depth across different segments. You’ll define the roadmap for Air New Zealand’s payment products, driving initiatives that simplify and elevate how customers pay while delivering measurable business value.
This role will lead our payments strategy across the Airline, ensuring we realise benefits from a recent platform modernisation and remain at the forefront of global payments innovations.
If you have a strong grasp of modern payments and open banking, thrive in complexity and enjoy influencing at both organisational and industry levels, we’d love to hear from you.
About you
You’ll bring extensive experience in product management, ideally within payments, banking and financial services, or open banking. You’re equally comfortable developing long-term product strategy and rolling up your sleeves to deliver across multiple teams and platforms.
Key experience we’re looking for includes:
- Demonstrated technical acumen across complex, integrated platforms, and a hands-on approach working deeply with cross-functional squads
- Proven ability to develop and execute impactful product strategies that deliver customer and commercial value
- Demonstrates strong commercial acumen, with experience identifying and leveraging market opportunities to drive product profitability and achieve business outcomes
- A unique balance of vision and pragmatism. We want someone who will push the envelope and work with delivery teams to get value to our customers quickly.
- A proven track record of taking ownership, creating product visions and strategies, and delivering meaningful outcomes
- Confident navigating ambiguity and prioritising for maximum business and customer impact
- Strong storytelling capability, championing product outcomes, strategy and roadmaps across diverse partners including technical, commercial, operations and external
- Excellent communication and influencing skills with credibility across senior leadership
Why Air New Zealand
This is an opportunity to lead at the intersection of travel, commerce and technology in one of New Zealand’s most iconic brands. You’ll shape how millions of customers experience seamless and secure payment journeys across our digital and operational channels.
You'll join a supportive team who all work collaboratively together to achieve great things for our customers and Air New Zealand.
If you’re ready to help shape the next chapter of Air New Zealand’s digital future, apply today.
Applications for this role close Thursday 13 November at 11:59pm.
Additional InformationAt Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles. We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and/or are neurodiverse to apply for our roles.
If you have encountered any accessibility barriers and require further information or reasonable accommodations to our recruitment process, please reach out to the recruiter listed on this job advert so they are able to support you to freely participate equitably in our recruitment and selection process.
Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.
"Seek to bring distant horizons closer. Once near, seize them and make them your reality."
Top Skills
What We Do
Kia Ora, Ni Hao, Gidday, konnichiwa, Talofa, Bula, Hello and Welcome to Air New Zealand, your journey starts here.
Air New Zealand is one of the world's leading airlines, known around the world, not just for our name and our innovation but also for our reputation. We are recognised as "New Zealand's Most Reputable Organisation" for our strong leadership, customer service orientation, innovation, brand, corporate values, and our role as a strong ambassador for New Zealand. Each year we make sure our passengers who fly to, from and within New Zealand enjoy our uniquely Kiwi way of doing things.
At Air New Zealand, we are all about people. Ambitious, helpful, proud, down-to-earth, caring people, who look after the needs of more than 13 million people every year. We look at ways of making the experience better for our customers and allowing people to experience our New Zealand.
Our people drive us to be among the world's best, frequently winning awards in all aspects of our operations, testament to the Air New Zealanders living this culture daily, in the way they deliver customer experience. Whilst it's led from the top, it is delivered by thousands of people, constantly doing things that make a big difference!
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