As a Senior Product Manager for Finance, you will leverage your deep knowledge of product management to drive the transformation of Pie's financial technology infrastructure. You'll own the delivery of innovative fintech capabilities that modernize our billing, collections, and payment operations - ensuring we can scale efficiently while maintaining the precision required in financial services. You will consistently question why insurance has done things the way they have, and deliver innovative
How You’ll Do ItFinance Journey
Our finance flows are the lifeblood of our business - collecting funds for protection and paying when risk is realized through our network of agency partners. You'll drive the rollout of our new billing and collections platform to enable flexible payment options, ensure timely and accurate distribution of collected premiums to agencies and reinsurers, and support both Commercial Auto and Workers' Compensation product lines.
Your focus will be maximizing insured and agent satisfaction through:
- Modern payment processing capabilities
- Accurate revenue recognition and distribution to downstream partners
- Operational efficiency in billing operations
- Self-service capabilities that reduce manual touchpoints
Enterprise Business Systems & Automation
You'll define a novel operating model for product management within third-party business systems, working with system administrators and integration engineers in this non-traditional but critical configuration. You'll establish comprehensive automation frameworks that eliminate manual processes while pioneering scalable approaches to product management in vendor-dependent environments. This includes integrating these domains into Pie's Product Operating Model with appropriate adaptations for third-party platform constraints.
Key Outcomes For First 12 Months
- New Billing Platform Success: Drive successful rollout of new billing platform to support key non-premium revenue initiatives and scale billing for both product lines, with clear measurement of adoption, revenue impact, and operational efficiency gains
- Payment Processing Excellence: Deliver modern payment capabilities including multiple payment methods, automated payment plans, and self-service features that improve customer satisfaction while reducing operational costs
- Operational Efficiency: Achieve measurable improvements in billing operations efficiency, reducing manual touchpoints and enabling Finance Operations team to scale with business growth
- Revenue Recognition Accuracy: Ensure accurate and timely distribution of collected premiums to agencies and reinsurers through robust integration with third-party financial systems
- Stakeholder Partnership: Build strong working relationships with Finance Operations, Accounting, and agency partners, establishing yourself as a trusted product partner
- Product Operating Model Integration: Continue the integrate Finance domain into Pie's Product Operating Model, adapting practices appropriately for third-party business systems
- 8+ years of Product Management experience or related work which can include: financial analysis, fintech product management, payment processing, or billing operations
- 5+ years managing products in agile software development environments
- Strong understanding of financial operations, payment processing, billing systems, and revenue recognition principles
- Experience managing complex integrations with third-party financial systems and navigating vendor relationships
- Working knowledge of modern fintech infrastructure including payment processors, billing platforms, and financial data analytics
- Experience with modern fintech infrastructure including payment processors, billing platforms, fraud detection systems, and financial data analytics.
- Strong grasp of regulatory requirements in financial services, including compliance frameworks, audit requirements, and risk management principles.
- Exceptional communication and influence skills, with demonstrated ability to drive alignment across senior leadership, technical teams, and business stakeholders.
- Proven mentorship capabilities and track record of developing other product managers or cross-functional team members.
- Growth mindset with resilience - you seek feedback, own outcomes, and lead through ambiguity with curiosity and accountability while establishing frameworks others can follow.
The use of AI in Application Review: To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.
- Competitive cash compensation
- A piece of the pie (in the form of equity)
- Comprehensive health plans
- Generous PTO
- Future focused 401k match
- Generous parental and caregiver leave
- Our core values are more than just a poster on the wall; they’re tangibly reflected in our work
Our goal is to make all aspects of working with us as easy as pie. That includes our offer process. When we’ve identified a talented individual who we’d like to be a Pie-oneer , we work hard to present an equitable and fair offer. We look at the candidate’s knowledge, skills, and experience, along with their compensation expectations and align that with our company equity processes to determine our offer ranges.
Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.
Location InformationUnless otherwise specified, this role is remote. Remote team members must live and work in the United States (territories excluded) and have access to reliable, high-speed internet.
Additional InformationPie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.
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Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process.
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Pie is transforming small business insurance. Our team of seasoned technology and insurance experts are on a mission to empower small businesses to thrive by making insurance affordable and as easy as pie.
Why Work With Us
Our team of seasoned technology and insurance experts is on a mission to make insurance less expensive, simpler, and more transparent for small business owners. In the process, we’re creating a workplace where people thrive and ideas become actions.
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