As the Senior Product Manager for End-User Flow Client, you will co-own the most visible part of Veriff’s product: the journey of our end-users. You will sit at the intersection of Enterprise Growth and Platform Scalability.
Your mission is to balance the "now" (bespoke requests from Tier 1 customers) with the "forever" (a modular platform that scales). You will turn one-off customizations into horizontal capabilities, ensuring that every flow remains coherent, high-performing, and easy to optimize.
What You’ll Do- Own SDK implementation work for our End-User flows: tier 1 customers’ customizations, vertical enablement, portfolio teams requests
- Strategic Prioritization: Act as the primary point of contact for Portfolio PMs and Product Leaders to align our Verticals and Tier 1 customer requests with Veriff’s overarching revenue goals and product roadmap.
- Enterprise Partnership: Work closely with largest global customers to understand their unique flow requirements and translate them into actionable product.
- Scale vs. Customization: Support our Vertical managers to identify industry level signals and build horizontal platform features with the support of our Platform team. You’ll decide when to build a bespoke fix and when to invest in a scalable platform capability.
- Optimization & Growth: Introduce and institutionalize systematic A/B testing within the user journey to improve conversion rates and user experience across all customized flows.
- Flow Coherence: Guard the integrity of the Veriff user experience. You will ensure that despite deep customization, the product remains intuitive, compliant, and technically sound.
- Cross-Functional Leadership: Lead a dedicated squad of engineers and designers, fostering a culture of data-driven decision-making and rapid iteration.
- Experience: 4+ years in Product Management, preferably in a high-growth B2B2C or SaaS environment (FinTech or Identity experience is a plus).
- The "Platform" Mindset: You have a proven track record of taking complex, fragmented requests and distilling them into a clean, modular product architecture.
- Data-Obsessed: You don’t guess; you test, you measure. You have extensive experience with A/B testing frameworks and using data to settle prioritization debates.
- Stakeholder Management: You are comfortable saying "no" to leadership or major customers when necessary, backed by data and a clear vision of the product’s long-term health.
- Technical Fluency: You can hold your own in a room with staff engineers, understanding the trade-offs between hard-coded customizations and flexible API-driven architectures
- Experience managing SDKs is a real plus
- Flexibility to work from home
- Stock options that ensure your share in our success
- Extra recharge days on top of your annual vacation
- Comprehensive relocation support to Estonia or Spain
- Extensive medical, dental, and vision insurance to ensure you’re feeling great physically and mentally
- Learning and Development & Health and Sports budget that you are free to tailor to your own needs
- Four weeks of fully paid sabbatical leave after reaching your 5th work anniversary
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What We Do
Veriff is the preferred identity verification partner for the world’s biggest and best digital companies, including pioneers in fintech, crypto, gaming and the mobility sectors. We provide advanced technology, deep insights and expertise from our foundation in digital-first Estonia and honed over decades in leading the digital identity revolution.The partner of choice for businesses who need to rapidly and effortlessly verify online users from anywhere in the world, Veriff delivers the widest possible identity document coverage. By supporting government issued IDs from more than 230 countries and territories and with our intelligent decision engine which analyzes thousands of technological and behavioral variables Veriff enables trust from the first hello. With offices in the United States, United Kingdom, Spain, and Estonia, and robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital and Y Combinator, we’re dedicated to helping businesses and individuals build a safer and more secure world. To learn more, visit veriff.com.
