Senior Product Manager - Customer Engagement (f/m/d)

Posted 9 Days Ago
Be an Early Applicant
Hamburg
In-Office
2K-2K Annually
Senior level
Software
The Role
The Senior Product Manager will define the product vision and strategy, lead multi-track initiatives, and collaborate with cross-functional teams to enhance user engagement and experience.
Summary Generated by Built In

ZEAL Network SE is a leading international provider of online lottery products, operating for over 20 years with brands like LOTTO24 and Tipp24. As Germany’s largest digital lottery operator and a trusted partner of Spain’s ONCE, we are passionate about shaping the future of lottery experiences.

LOTTO24 is Germany’s leading online provider of state-licensed lottery products, offering customers convenient and secure access to popular games like LOTTO 6aus49, Eurojackpot, and GlücksSpirale. As a trusted partner of the state lotteries, LOTTO24 ensures that every ticket sold helps support charitable, social, and community projects across Germany. By combining ease of play, trusted security, and meaningful social contributions, LOTTO24 exemplifies ZEAL’s vision of making lottery participation more accessible while giving back to society.

The role:

We’re looking for an experienced Senior Product Manager to own one of LOTTO24’s most exciting growth initiatives. You’ll define the product vision, orchestrate cross-functional collaboration, and ensure multiple product workstreams deliver toward a unified goal.

This is a role for a strategic thinker who can balance ambition and pragmatism, helping LOTTO24 scale a new digital experience within the entertainment and gaming category. This is a highly visible role with significant impact, shaping how LOTTO24 builds and scales new digital experiences

Your tasks:
  • Define and own the product vision, and success metrics for a complex, multi-track product.

  • Build and maintain a unified roadmap that integrates different user experiences and aligned with high-level business strategy and objectives.

  • Lead discovery for new opportunities, turning user insights and market signals into actionable initiatives.

  • Partner closely with engineering, design, data, and marketing to ensure high-quality delivery at speed.

  • Define the direction, ensuring alignment across teams, and empowering the wider team to execute effectively.

  • Align stakeholders and securing buy-in for strategic decisions.

  • Champion a data-informed, user-centered culture, continuously raising the bar for product quality and impact.

What you offer us:
  • Ideally 6+ years of product management experience, including 2+ in a senior role.

  • Proven ability to craft and execute product strategy in multi-stakeholder environments.

  • Experience with consumer-facing digital products, ideally where engagement, community, or motivation loops matter.

  • Strong discovery skills, able to connect quantitative data with qualitative insights.

  • Skilled communicator who can translate complex ideas into clear narratives for technical and business audiences.

  • Entrepreneurial mindset, and ability for building up new products

  • Comfortable managing ambiguity and aligning diverse teams around shared outcomes.

  • Nice to Have

    • Experience in regulated industries

    • Experience with partnership-driven ecosystems .

What We Offer
  • A modern, dynamic culture grounded in the success of a leading-edge e-commerce company.

  • A talented team of ambitious, like-minded colleagues where your knowledge and ideas truly make an impact.

  • Ongoing personal growth, supported by our product-focused organization and an annual development budget of €1,500 to invest in your professional development.

  • Trust and autonomy, no micromanagement, just confidence in your ability to deliver and excel.

  • Flexible work options with a hybrid setup focused on results, offering the freedom to work where and how you’re most productive.

  • Generous time off: enjoy unlimited vacation days in addition to your 30-day vacation allowance, with the opportunity for workations abroad using our WorkFlex tool.

  • Monthly mobility allowance of €30 to use on the mobility option of your choice (e.g., the Deutschlandticket), plus access to a company bike leasing program.

  • Company pension scheme, provided in partnership with Degura, to support your future financial security.

  • Subsidized EGYM WELLPASS membership, with a contribution of only €25 per month, giving you access to a wide range of gyms and sports options across Germany.

  • Monthly company events, team activities, and informal gatherings, including our popular company-wide lunches provided four days a week.

Not ticking every box or think you’ve got that unique set of skills we haven’t realized we need? Get in touch anyway, we’re always looking to add great people!

Top Skills

Consumer-Facing Products
Digital Engagement
Product Management
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The Company
HQ: Hamburg
252 Employees
Year Founded: 1999

What We Do

ZEAL Network SE is an international, listed group of companies that has been creating exciting and entertaining lottery experiences for over 20 years. In Germany, we are the largest provider of online lotteries through our brands, LOTTO24 and Tipp24. In Spain we work with the second largest national lottery, ONCE. Through ZEAL Ventures, we are involved in exciting e-commerce start-ups such as Omaze and DAYMADE. We have 180+ employees from various countries who act independently and think in a visionary way. Our corporate culture is characterized by team spirit, empowerment, and high ambition. Together we have a clear goal: to encourage people to dream.

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