Senior Product Manager, Courier Operations

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Hiring Remotely in Office, Machaze, Manica, MOZ
Remote
Marketing Tech • Software
The Role

Ready for a challenge? 
Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience. 

Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role:
We're looking for an innovative and data-driven Senior Product Manager to join our growing team to build intelligent and intuitive AI-powered products for Courier Operations.

In this pivotal role, you will work closely with Forecasting, Scheduling and Ops Teams and sit at the intersection of product, business, technology, and user experience, translating complex data capabilities into tangible product features that deliver measurable value to our users and drive business outcomes.

If you're passionate about optimizing core operational processes and improving the daily lives of thousands through meticulous product solutions, this is your chance to make a tangible impact.

Location: Hybrid- 3 days a week from our Toronto office & 2 days working from home
Reporting to: Senior Group Product Manager

These are some of the key components to the position:

  • Product Roadmap: Identify high-impact opportunities, define and prioritize the roadmap based on user needs, feasibility, and business value.
  • Own the Product Lifecycle: Drive the discovery, experimentation, delivery, launch, post-launch learnings and continuous improvement of your product area
  • Deeply Understand User Needs: Conduct extensive user research with our couriers, operational teams, and HR stakeholders to identify pain points and opportunities to drive impact and innovate
  • Define Clear Requirements: Translate business goals and user insights into detailed product requirements, user stories, and acceptance criteria, collaborating closely with engineering and design teams.
  • Leverage Data: Define and monitor key performance indicators (KPIs) for your product area using data to inform decisions and measure success.
  • Ensure Seamless Integrations: Work closely with other Product Managers within the domain to ensure the solutions integrate flawlessly and provide accurate data.
  • Collaborate Cross-Functionally: Work hand-in-hand with engineering, design, data science, operations, HR teams to deliver robust and impactful solutions.
  • Drive Value: Utilize data and user feedback to measure product success and plan iterations, ensuring clarity and alignment across stakeholders.

What will you bring to the team?

  • 5+ years of experience in Product Management
  • Proven experience with A/B testing and experimentation frameworks
  • Data-driven with the ability to analyse and derive actionable insights to drive product decisions
  • User-centric mindset with a demonstrated ability to identify user needs and translate them into impactful solutions
  • Proven ability to co-lead a cross-functional team and collaborate effectively with engineering, data, product and business stakeholders in a fast-paced environment 
  • Excellent communication skills, both written and verbal, with the ability to articulate complex ideas simply and concisely
  • Comfort with ambiguity and to navigate complex problem spaces and cross-functional dependencies
  • Experience in the B2B SaaS, enterprise software, or logistics/operational environment is a plus
     

At JET, this is on the menu:
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. 

Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colorful selves to work every day. 

What else is cooking?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat? Apply now!
Compensation range: $105,600.00 – $130,000.00  Final compensation may vary based on skills, experience, and internal equity.

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The Company
HQ: Amsterdam
15,313 Employees

What We Do

Just Eat Take​away​.com is a lead­ing glob­al online food deliv­ery mar­ket­place, con­nect­ing con­sumers and restau­rants through our plat­form in 20 coun­tries. Like a dinner table, working at JET brings our office employees and couriers together. From coding to customer service to couriers, JET is a fun, fast-paced and supportive place where you can be yourself. No day is the same. Our days are filled with new experiences. We see every challenge that comes our way as a chance to grow, both the business, and ourselves. We’re connected to millions of food-lovers, hundreds of thousands of connected partners and some of the best-known brands of the planet. When you take your seat here, you’ll find that a simple scribble on a napkin can turn into something seen by millions. Together we transform, create, reinvent and empower every food moment. As a leading online food tech company, JET brings together the stability of a global business, with the agility of a start-up. We got here by always staying one step ahead of the competition. So load up your plate with ideas that get you excited, because at JET everything is on the table. https://careers.justeattakeaway.com

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