Key Duties & Responsibilities
- Work as part of a team to define, design and implement the Platform Infrastructure used within our hybrid cloud locations.
- Be “the company expert” and technical authority for the Windows and Microsoft estate.
- Keep up-to-date with new and emerging technologies that could benefit the services and platform products that Keyloop provide and supply.
- Provide 3rd line support escalation to the Infrastructure Support/Operations teams. Provide technical training to those backline and operations teams as required.
- Support the team in selecting products and partners, providing all necessary documentation for launch, implementation and support of designated products.
- Perform technical POCs and solution validations & recommendations.
- Be involved in data centre & infrastructure refresh and migration activities.
- Master Operating System gold image ownership.
- Designing and delivering Microsoft Services with security at its core.
- Analysing potential opportunities for improvement and provide remediation plans for security vulnerabilities.
Essential Skills/Abilities
- Have deep understanding of Microsoft Windows Server technologies and tooling. For example, SCCM / Endpoint Configuration Manager, Active Directory, DNS, RDS/RDP and Group Policy.
- Have experience of dealing with large scale infrastructure, consisting of thousands of individual servers.
- Designing and configuration management with security controls in mind.
- Experience of antivirus and endpoint security protection techniques and tools.
- Have experience of delivering applications via Remote Desktop Services, AWS AppSteam or Azure VDI.
- Have experience in designing, implementing and operationalizing technology solutions.
- Have delivered programs of work to automate manual activities, applying configuration settings across the enterprise, and centrally deploy systems and tooling.
- Exhibit strong trouble shooting and problem solving skills.
- Be able to manage and deliver multiple parallel projects.
- Certificate deployment/management within a Windows environment.
- Having a basic understanding of SQL Server and VMware products/tools would be expected.
Desirable Skills/Abilities (but not essential)
- As we progress our strategy of moving more workloads to public cloud, an understanding of AWS or Microsoft Azure technologies, tools and services would be a distinct advantage.
- Having experience of utilising Jira for work management and time tracking.
- Exposure to ISO27001 audits.
- Experience of using PowerShell or Ansible/Terraform to deliver infrastructure as code.
- Have experience of SaaS, Iaas & PaaS solutions and offerings.
- Experience of AV/endpoint security solutions such as Defender or CrowdStrike
- An understanding of Privileged Access Management and PKI solutions would be useful.
- Any experience of integrating systems or standardising technologies due to M&A integration activities would be beneficial.
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What We Do
As the largest global automotive technology company, Keyloop delivers cutting-edge solutions, tailored to the modern needs of auto retailers and OEMs alike. With 40 years of automotive DNA, and a deep understanding of what it takes to drive success, Keyloop solutions are delivered in over 90 countries, and trusted by more 20,000 retailers and 80 OEMs worldwide. From the showroom to the workshop, and everything in between, its technology facilitates distinctive customer experiences between key systems, tools and departments. With modern consumers demanding increasingly high levels of service and responsiveness, Keyloop and their partners connect retailers and OEMs to consumers through every step of their journey. Keyloop delivers a proven technology ecosystem that redesigns the automotive retail experience to cultivate lasting loyalty and optimise margins through increased efficiency, elevated experiences, and unrivalled connected data. For more information, please visit www.keyloop.com






