Join a growing global team that’s at the heart of Backbase’s strategic vision! As a Senior Ecosystems Partnerships Manager, you will be the driving force behind our fintech third-party partnership strategy. You'll manage the full partner lifecycle—from identifying and negotiating to managing complex deals - to fuel our Ecosystem growth and deliver cutting-edge solutions to our banking clients.
What you'll do:In this dynamic role, you will be responsible for strategically growing and managing our fintech partnerships across our global markets. You will act as a critical connector, coordinating projects, pricing strategies, and internal and external stakeholder relationships to ensure our partnerships deliver maximum value and innovation.
- Be responsible for the full partner lifecycle; identify, evaluate, negotiate, sign, and manage partners end to end that will drive Backbase’s Ecosystem growth;
- Be responsible for leading relationships with a select set of partners that will include large strategic opportunities, as well scaling our partner program.
- Collaborate with the Marketplace commercial leads for respective regions, and build the field intelligence, trends, client requests, feedback into planning of continuous improvement in Backbase partnerships approach;
- Work closely with the Director on supporting pricing and commercial strategy for existing and new partners;
- Be responsible for internal reporting on partnerships and related activities to the leadership;
- Manage and support complex partnership deals, with multiple stakeholders internally and externally.
- Work with a broad range of internal global and local team members in Product (R&D), Sales, Customer Success, Account Management, Marketing and Legal;
We are looking for an experienced, driven partnerships professional who thrives in a fast-paced environment and possesses a deep understanding of the fintech and banking space. You are a natural relationship builder and negotiator with a track record of translating partnerships into impactful business outcomes.
- 9+ years of professional experience in partnerships, partnership management, with a focus on identifying and signing new partners in the Fintech, Payments, and/or Banking space.
- Strong understanding of payments, payments modernization, and money movement.
- A track record of building impactful partnerships, co-creating new products, and driving both innovation and revenue growth.
- Proven ability to build and maintain successful relationships with partners, working effectively with senior leadership and multiple stakeholders on the partnership side.
- Comfortable working in an environment where entrepreneurship, teamwork, collaboration, and delivered business outcomes are highly valued.
- A Bachelor’s degree in business administration, finance, or similar streams is highly preferred, with a Master's degree being a plus.
Top Skills
What We Do
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac.
Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.


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