Are you passionate about international logistics and customer service?
Join our International Customer Service team in a long-term role with ownership across international markets.
You will own the end-to-end order-to-cash process for your markets and act as a key interface across internal and external stakeholders. This is not a traditional customer service role. It combines O2C ownership, export expertise, and supply chain coordination in one broad, high-impact position.
Based in Elsbethen, you will manage your markets with a high degree of autonomy, ensure stable flow of goods, and drive process improvements.
This role suits professionals who want to build deep expertise, take long-term ownership, and make a lasting impact.
Job DescriptionEND-To-END O2C & EXPORT OWNERSHIP
You will manage and improve the end-to-end O2C process for your assigned international markets by overseeing order processing across finished goods, visibility items, packaging materials, and branded cars, coordinating transport planning and shipment execution, and ensuring export compliance with customs and legal requirements. You will track shipments through delivery and maintain service reliability using BI tools, handle invoicing, credit notes, returns, and claims, support credit risk and dunning activities, and identify as well as resolve operational risks across the supply chain.
PRODUCT LIFECYCLE & MASTER DATA
You will ensure smooth product transitions across your markets by supporting product launches, packaging changes, and lifecycle activities, ensuring timely product introductions and phase-outs, and maintaining material, customer, and pricing data in core systems.
STAKEHOLDER MANAGEMENT & PROCESS IMPROVEMENT
You will be the main contact for your markets and work closely with cross-functional stakeholders by managing communication with subsidiaries, distribution partners, co-packers, 3PLs, and internal stakeholders, collaborating closely with Supply Chain, Finance, Operations, Procurement, Business Applications, Data and Commercial teams, supporting stakeholders through projects, training and issue resolution, driving process and system improvements, advancing digitalization and automation initiatives, and using data insights to improve performance and decision-making.
You will be the main contact for your markets and work closely with cross-functional stakeholders.
Qualifications5+ years of experience in international O2C, export, or supply chain, perferabley in FMCG/CPG
University degree in Business or Supply Chain, or 7+ years of relevant experience
Fluent English; German is a plus
Hands-on experience with SAP S/4HANA (SD/MM/TM), BI tools, and MS Office
Experience managing complex international supply chain setups
Strong analytical skills and end-to-end process understanding
Ability to work independently, take ownership, and manage multiple priorities
High reliability, attention to detail, and problem-solving ability
Strong stakeholder management and communication skills
Due to legal reasons, we are obliged to disclose the minimum salary according to the collective agreement for this position, which is EUR 2.535,00 gross per month. However, our attractive compensation package is based on market-oriented salaries and is therefore significantly above the stated minimum salary.
As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, skin colour, religion, gender, sexual orientation or origin.
Skills Required
- 5+ years of experience in international O2C, export, or supply chain, preferabley in FMCG/CPG
- University degree in Business or Supply Chain, or 7+ years of relevant experience
- Fluent English; German is a plus
- Hands-on experience with SAP S/4HANA (SD/MM/TM), BI tools, and MS Office
- Experience managing complex international supply chain setups
- Strong analytical skills and end-to-end process understanding
- Ability to work independently, take ownership, and manage multiple priorities
- High reliability, attention to detail, and problem-solving ability
- Strong stakeholder management and communication skills
Red Bull Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Red Bull and has not been reviewed or approved by Red Bull.
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Healthcare Strength — Health coverage is characterized by comprehensive medical, dental, and vision plans alongside robust mental health access, including up to 25 free coaching/therapy sessions and digital physical therapy. Wellness initiatives such as gym subsidies, on-site fitness classes, and Fit For Flight further enhance overall healthcare value.
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Parental & Family Support — Family supports include paid family leave, incentives for healthy pregnancies, coverage for doulas/midwives, free breast milk shipment, and caregiving resources like subsidized back-up care. Adoption and surrogacy reimbursement up to $25,000 and parenting support tools broaden accessibility across family stages.
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Leave & Time Off Breadth — Paid time off is positioned as generous, typically ranging from 20–30 days annually, with Red Bull North America noted at 36 days. A paid holiday schedule complements vacation and leave options.
Red Bull Insights
What We Do
Red Bull Gives Wiiings to People and Ideas. This has driven us – and all we do – since 1987. Today, Red Bull operates in over 170 countries, selling more than 12 billion cans annually and growing! Above all, our people remain the essential ingredient in bringing the Red Bull brand to life. Check out our open roles to become part of the world of Red Bull. Most jobs take energy, ours give it. Check out our open roles to become part of the world of Red Bull – jobs.redbull.com
