Senior Marketing Manager, Lymphoma 

Why Genentech

​​​​​​​We’re passionate about delivering on Our Promise to improve the lives of patients and create healthier communities for all. We foster a culture of inclusivity, integrity and creativity while boldly pursuing answers to the world’s most complex health challenges and transforming society.

About this Marketing Role

The Marketing organization influences decisions by establishing and communicating our full product value proposition across the full value chain, from payers, to health systems, to prescribers, to patients. Marketers are masterful storytellers - accountable to inform positioning using an insight-driven marketing strategy, deliver simple compelling customer-led content creation, and design outstanding integrated customer experiences in partnership with networked partners (e.g., Customer Engagement and Genentech Business Operations). Marketers strategically use resources and their network to drive patient outcomes for today’s innovations, and fuel tomorrow’s breakthroughs.

This Senior Marketing Manager position is integral to successfully delivering the Lymphoma Marketing Vision. This position will report into the Bispecifics Marketing Team Director and will flow to support the overall Lymphoma portfolio, including elements of our in-line business, and will lead one or more pan-Lymphoma initiatives aimed at better serving our customers. This role will work closely across the Hematology network including the marketing team, cross-functional partners, external agencies, and Customer Engagement.

Key Job Responsibilities:

•  Supports the development and execution of the Lymphoma team's value proposition, customer positioning, and the end-to-end integrated customer experience.

• Leverages appropriate customer insights including customer journeys, personas, and other data needed to drive the product's value proposition and to inform the optimal integrated customer experience 

• Identifies key internal network partners and external resources and aligns them to the marketing strategy, prioritized customer A→B behavior shifts, and critical KPIs

• Responsible for executing seamless, well-integrated marketing campaigns across multiple marketing platforms and channels 

• Responsible for optimizing all marketing content, including messaging and channel mix, for target customers

• Prioritizes and creates personal promotional messages and resources for field-based channels in coordination with non-personal messages and resources 

• Partners with agencies and the Promotional Review Committee (PRC), including Legal and Regulatory, to ensure development, approval, and pull-through of compliant and effective promotional tactics 

• Accountable for high quality, compliant execution across all marketing platforms and customer types (e.g. patients, providers, organized customers) 

• Measures marketing performance through leading, lagging, and customer satisfaction indicators to optimize campaigns and drive customer and business outcomes 

• Contribute to initiatives that have broader organizational impact across the 1Marketing Function and advancing progress towards our CMG outcomes

• Leads and/or participates in flexibly deployed work teams across the CMG network, contributing novel ideas or approaches based on their areas of expertise 

• Works autonomously to make decisions and act, in close alignment with the full product value proposition, customer positioning, and Squad priorities  

Demonstrates Proficiency within the following Key Competencies 

Senior Marketing Managers are expected to consistently perform at a proficient level (proficient is defined as leveraging competencies across the business in a consistent, integrated way)

• Customer Understanding - I’m always learning about my customers, what they need, and the world they live in.

• Competitive Value Creation - I determine the relevant, competitive, and profitable value story we offer to customers.

• Strategy Development - I make smart choices about what efforts will help achieve customers’ goals and our goals.

• Integrated Campaign Development - I build compelling, motivating campaigns that get customers to take action.

• Project & Vendor Management - I manage projects, partners, and suppliers to drive on strategy, on time, on budget impact.

• Content Development & Approval - I craft simple, meaningful stories in an efficient and fully compliant way.

• Execution Readiness - I rally the organization to plan, coordinate, and pull through the strategy together.

• Delivery & Optimization Across Channels - I make sure our story is reaching customers in a seamless, memorable experience.

• Measurement & Iteration - I evaluate everything we do, and adjust, stop, or start for continuous improvement.

Minimum Candidate Qualifications & Experience

• You hold a Bachelor's degree 

• You hold 5 years minimum work experience, with 3 years working in a marketing role or, an Advanced Degree with 3 years of working experience with 2 years in a marketing role may be considered.

• Strong customer understanding including developing/utilizing personas, customer journeys, other segmentation tools, etc.

• Understanding of partners, their roles and leveraging their expertise to partner effectively.

• The ability to articulate the business need or strategy behind campaigns or pieces of content to effectively engage and mobilize key internal stakeholders. 

• Experience with sole ownership of tactics or pieces; ability to articulate business problems, identify solutions and own content development all the way through execution. 

• Experience leading/managing Agency partners including developing agency briefs.

• The ability to navigate the PRC process; take various types of content through PRC effectively and compliantly from start to finish; Effectively utilizing historical information to inform the process.

• Contributed to integrated customer experiences across audiences and channels including multicultural and inclusive marketing tactics.

• Effectively managed AOR SOWs + POs, participated in MMix analysis and investment decision-making processes.

• Campaign & Tactical Planning and ICT development.

• Direct experiences with interpreting and applying market, customer, product or competitor data and utilizing data effectively; Have experiences measuring success using metrics and applying data to nuance future actions

• Develop and lead content for internal & external events of various sizes

• Pulled through content effectively with field colleagues.

• Experience effectively orchestrating pieces of content through digital channels.

Additional Desired Candidate Qualifications & Experience:

• MBA or other related graduate level degree preferred 

• Marketing experience in relevant industries

• Experience in the managed care, Pharmaceutical or Biotech industry/pharmaceutical or biotech customer engagement

• Experience in creating marketing strategies, plans and tactics that have strengthened market positioning and driven high-value customer and business outcomes

Location:

• This position is based in South San Francisco, CA

• Relocation assistance is not available at this time.

The expected salary range for this position based on the primary location in California is $157,600 - $292,600. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

Genentech is an equal opportunity employer, and we embrace the increasingly diverse world around us. Genentech prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status.