We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
About the Role
At CVS Health, we build trusted, scalable pharmacy experiences that are simple to understand, easy to act on, and respectful of how customers choose to engage.
The Senior Manager, Pharmacy Channel Strategy drives measurable growth and compliance outcomes by shaping how customers enroll in, understand, and engage with pharmacy messaging across digital and in‑store touchpoints. This role focuses on building scalable, trusted communication experiences that improve customer clarity and engagement while maintaining regulatory confidence.
You will own the strategy and roadmap for pharmacy messaging, preferences, and consent governance, translating strategy into clear priorities and measurable outcomes. The role leads initiatives from idea through launch, continuously improving performance and impact at scale.
What You Will Do
- Own the strategy and multi‑year roadmap for pharmacy messaging, preferences, and consent governance across in‑store and digital touchpoints
- Translate strategy into clear priorities, success metrics, and executive‑ready recommendations
- Balance growth opportunities with compliance and risk considerations, clearly framing tradeoffs
- Lead cross‑functional initiatives end‑to‑end across business, legal, engineering, data, and digital partners
- Measure performance and evolve strategy based on data and insights
Qualifications
Required
- 5+ years of experience owning product or capability strategy, including setting direction, making tradeoffs, and driving outcomes across complex domains
- Proven ability to define strategy and translate it into clear roadmaps and measurable outcomes
- Excellent written and verbal communication skills, including presenting to senior leaders
- Ability to communicate complex topics and recommendations through clear, executive-ready narratives
- Strong problem-solving skills, including comfort with ambiguity, tradeoffs, and risk‑based decision‑making
- Experience leading complex, cross‑functional initiatives without direct authority
- Strong analytical skills, using data to inform strategic decisions and measure impact
- Strong execution skills, with accountability for outcomes and delivery against commitments
Preferred
- Experience in healthcare, pharmacy, or regulated industries
- Experience with customer messaging channels (SMS/text, email, app or in‑app notifications)
- Experience supporting testing, launches, and operational readiness
- Advanced degree (e.g., MBA, MPH)
Education
Bachelor’s degree required or equivalent experience. Advanced degree preferred.
Pay Range
The typical pay range for this role is:
$82,940.00 - $182,549.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
-
Healthcare Strength — Healthcare coverage is positioned as comprehensive for benefits-eligible colleagues, including medical, dental, and vision with free preventive care and access to virtual care and select no-cost MinuteClinic services. Mental health support is also highlighted with no-cost confidential counseling sessions per issue.
-
Retirement Support — Retirement benefits include a 401(k) with a dollar-for-dollar match up to 5% after meeting service and hours requirements. Ownership programs are also offered through an employee stock purchase plan with a stated purchase discount.
-
Pay Growth & Progression — A companywide minimum wage floor establishes a baseline that is framed as a positive starting point in some roles and markets. Unionized or high-cost areas are described as having clearer wage scales and step-ups that can materially lift pay over time.
CVS Health Insights
Similar Jobs
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
