Senior Manager, Marketing Capabilities & Process Transformation (Remote)

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Hiring Remotely in 0900, Wellsford, Auckland, NZL
In-Office or Remote
eCommerce • Retail
The Role

Role Specific Information

Job Description

This role is based at our Corporate Office in Menomonee Falls, WI. You’ll work onsite from Monday through Thursday, with the option to work remotely on Fridays.
 

About the Role

In this role, you will lead the evolution of Kohl’s marketing capabilities by driving both technology strategy and cross-functional process transformation. You will shape and implement tools and systems that unlock personalization and enable a modern, agile marketing organization.

What You’ll Do

  • Partner with Kohl’s Technology (KT) and business leaders to define and execute the marketing technology and capabilities roadmap, covering content, data, CRM, analytics, personalization, offer management and more

  • Lead process transformation initiatives that modernize how marketing works, streamlining operations, improving decision-making and scaling best practices

  • Drive cross-functional change management efforts to ensure smooth adoption of new tools, processes and workflows

  • Translate business strategy into scalable, tech-enabled processes that support personalization, campaign agility and customer-first marketing

  • Influence and align cross-functional partners through strong relationships and collaborative leadership

  • Prioritize marketing capabilities and process initiatives based on business impact, stakeholder feedback and readiness

  • Facilitate planning, communication and issue resolution across large-scale initiatives, ensuring delivery against marketing and enterprise goals

  • Monitor and assess the performance of implemented capabilities and processes, iterating as needed to drive ongoing value

  • Manage and develop a high-performing team, coaching talent, fostering innovation and expanding team capacity

  • Serve as a thought partner to senior leaders, contributing strategic insight and surfacing opportunities for operational transformation

  • Additional tasks may be assigned 

What Skills You Have

Required

  • Bachelor’s degree

  • 6+ years of experience in marketing, marketing technology or process transformation roles

  • Deep understanding of MarTech ecosystems and how to design integrated, scalable capabilities

  • Strong program management skills with the ability to manage multiple workstreams and competing priorities

Preferred

  • Experience leading both MarTech and operational transformation initiatives

  • Familiarity with platforms such as CDPs, CRM, Workforce Management, Content Creation and Automation

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

  • Ability to perform the accountabilities listed in the “What You’ll Do” Section

  • Ability to maintain prompt and regular attendance as set by the company 

  • Ability to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per week

  • Ability to comply with dress code requirements

  • Ability to learn and comply with all company policies, procedures, standards and guidelines

  • Ability to give direction and receive, understand and proactively respond to direction from leadership and other company personnel

  • Ability to work as part of a team and interact effectively and appropriately with others

  • Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes

  • Ability to satisfactorily complete company training programs

  • Perform work in accordance with the Physical/Cognitive Requirements section

Physical/Cognitive Requirements 

  • Ability to use a personal computer for tasks such as communicating, preparing reports, etc.

  • Ability to plan, prioritize and monitor activities across business units

  • Ability to complete or oversee the completion of assigned projects in a timely manner

  • Ability to comply with health and safety standards

Kohl's Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kohl's and has not been reviewed or approved by Kohl's.

  • Retirement Support Feedback suggests the 401(k) plan is a standout, offering a dollar‑for‑dollar company match up to 5% with contributions available from day one. Eligibility and vesting mechanics are presented as straightforward for eligible roles.
  • Parental & Family Support Paid parental leave includes 12–14 weeks for birthing parents and 6 weeks for other eligible parents. Feedback suggests this is a meaningful family‑support element within the package.
  • Wellbeing & Lifestyle Benefits The package includes a 15% everyday associate discount that can rise to 35% on select days, access to an Employee Assistance Program, and low‑ or no‑cost wellness centers in eligible locations. Feedback suggests these everyday perks add tangible value alongside core benefits.

Kohl's Insights

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The Company
HQ: Menomonee Falls, WI
0 Employees
Year Founded: 1962

What We Do

Kohl’s is a leading omnichannel retailer with more than 1,100 stores in 49 states Kohl's business is built on a solid foundation of more than 65 million customers, an unmatched brand portfolio, industry-leading loyalty and Kohl's Card programs, a convenient and accessible nationwide store footprint, and large digital business on Kohls.com and the Kohl's mobile app. Our Vision: - The retailer of choice for the active and casual lifestyle - Destination for active and casual lifestyle as well as beauty for the entire family — from the most trusted brands, always delivering quality and discovery - Leading with loyalty and value through best-in-class rewards programs - Differentiated omnichannel experience — easy and inviting, no matter how our customer wants to shop

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