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At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.
Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.
Job Summary:
The Senior Manager, Global Development Training Quality collaborates with the Learning Center of Excellence team and Director, Training Business Partnership and Regional Training team to ensure business objectives are met through effective learning solutions for quality and compliance globally. The Senior Manager, Global Development Training Quality will work with the Director,
Global Development Training Quality, to analyze and evaluate overall effectiveness of training outcomes and use LMS data and feedback to strengthen associate training and compliance to training.
Job Responsibilities:
- Responsible for supporting build out of a model to support GxP Global Training, implementation and continuous of a model for training support for GxP global training
- Partnership with LCoE Operations, LCoE Design and Innovation Lead and LCoE Business Partner Lead on a strategy to support compliance improvement at the local level, globally
- Understand the business needs and challenges of Global Development and strategy for meeting needs via system or process or quality/compliance training
- Act as single point of contact to Training Business Partners and Regional Trainers and Global Development stakeholders, providing guidance on country specific GxP training curricula needs
- Work on complex matters where analysis of LMS related issues, data, processes and situations require advanced business knowledge to resolve.
- Provide guidance to customer groups, ensuring compliance in training requirements and documentation (e.g., JD and CV collection, completion of required forms for curriculum and role management)
- With Director GDTQ, establishes method for curriculum creation and oversight by country
- Working with management and AD GDT, establish role based curriculum or training matrices
- Participate in cross-functional continuous improvement projects related to quality and compliance to ensure learner’s needs are ultimately met with appropriate training aligned with project outcomes
- Occasionally conduct training or learning sessions as well as plan and facilitate large and small sessions related to quality/compliance learning.
- Evaluate effectiveness of the quality of training globally through formal and informal methods; collect and report on data gathered to inform program development and maintain relevance to job skills
- Track trends and monitor training compliance; prepare routine progress reports on job specific training programs for Training Business Partners and Regional Trainers
- Support Director in the implementation plan for improving compliance across supported stakeholder groups globally
Job Requirements:
- 3+ years Clinical, Pharmaceutical or Medical Device experience with understanding of GxP guidelines; or 5+ years working in a customer facing role, ideally providing services to the Pharma/Medical Device industry
- Experience working within an LMS
- Ability to analyze large amounts of data
- Experience in shaping and managing multiple projects at the same time and being able to prioritize urgent needs
- Clear communication skills
- Experience working with global training teams preferred
- May require up to 25% travel
Education:
- Bachelor's degree or equivalent required
EEO Disclaimer
Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Parexel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Parexel and has not been reviewed or approved by Parexel.
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, vision, HSA/FSA options, and company-paid disability insurance. Descriptions often portray the package as strong or “top notch,” adding meaningful value.
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Retirement Support — Retirement offerings include a 401(k) with company matching and, in some regions, generous pension contributions. Core financial protections are emphasized as a solid part of the total rewards.
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Leave & Time Off Breadth — Time-off programs include ample PTO or flexible/unlimited RTO alongside flexible schedules and remote/hybrid options. Work-life balance support from managers is highlighted as a practical advantage.
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What We Do
Parexel is among the world’s largest clinical research organizations (CROs), providing the full range of Phase I to IV clinical development services to help life-saving treatments reach patients faster. Leveraging the breadth of our clinical, regulatory and therapeutic expertise, our team of more than 21,000 global professionals collaborates with biopharmaceutical leaders, emerging innovators and sites to design and deliver clinical trials with patients in mind, increasing access and participation to make clinical research a care option for anyone, anywhere. Our depth of industry knowledge and strong track record gained over the past 40 years is moving the industry forward and advancing clinical research in healthcare’s most complex areas, while our innovation ecosystem offers the best solutions to make every phase of the clinical trial process more efficient. With the people, insight and focus on operational excellence, we work With HeartTM every day to treat patients with dignity and continuously learn from their experiences, so every trial makes a difference. For more information, visit parexel.com. Community Guidelines Because Parexel’s social media channels are open to the general public and employees, we are not responsible for views expressed other than our own. However, we do not tolerate posts that are: • Abusive, harassing or threatening to others. • Defamatory, offensive, obscene, vulgar or depicting violence. • Hateful targeting by race/ethnicity, age, color, creed, religion, gender, sexual preference or orientation, nationality or political beliefs. • Sexually explicit or pornographic. • Fraudulent, deceptive, libelous, misleading or unlawful. • Referencing criminal or illegal activity. • Spamming. We reserve the right to remove any comments that do not adhere to our guidelines as well as report users who violate the rules of our page.
