Senior Manager, Continuous Improvement

ROLE SUMMARY
The Continuous Improvement, Senior Manager, within Clinical Immunology & Diagnostics (CID) plays a leadership role focused on enhancing operational excellence and supporting CID's mission of delivering high-throughput clinical assay data for Pfizer's vaccine trials. Reporting to the Head of CID Operations, this role encompasses three core functions: leading project and change management efforts to harmonize cross-functional business and laboratory processes; collaborating with the Quality & Compliance organization to champion quality in lab operations and ensure compliance with standards; and supporting manager forums and new hire onboarding activities in CID . In addition to these responsibilities, this role includes direct people management , including providing strategic direction, nurturing professional growth, and ensuring accountability to drive successful execution across initiatives. This leader will foster a culture of continuous improvement and drive initiatives to enhance operational efficiency.
ROLE RESPONSIBILITIES

• Lead and manage cross-functional projects aimed at harmonizing lab and business processes. Drive process alignment and compliance across CID functional teams , while overseeing a team of direct reports to ensure consistent execution and accountability.

• Partner with the Vaccines Quality & Compliance organization to ensure CID colleagues are compliant to quality standards, including documentation of deviations, lab-related training programs and audit readiness.

• Collaborate with CID's functional leaders to identify areas for operational enhancement; develop effective solutions and oversee their implementation to address key business challenges.

• Develop and implement change management strategies for rollout of new programs and business processes.

• Drive continuous improvement activities.

• Support CID senior leaders in developing and managing manager/leadership forums.

• Partner/collaborate with PX and site onboarding team to create synergies and establish CID-specific onboarding program that complements Vaccines and Pfizer onboarding programs.

• Assess and recommend innovative tools and technologies to enhance operations.

QUALIFICATIONS
Must Have

• Bachelor's degree in one of the disciplines relating to life science, drug development, business management, or organizational effectiveness. with minimum of 8 years of experience in healthcare, pharmaceutical, diagnostics, or clinical laboratory industries OR MBA/MS with a minimum of 7 years of experience.
• Demonstrated experience with successful business processes improvement.
• Strong project management, change agility and problem-solving capabilities.
• Excellent communication and presentation skills.
• Proven ability to build relationships and influence across teams.

Nice to Have

• Demonstrated skills and success in relationship building, negotiation, and influencing.
• Ability to anticipate situations and problems and take initiative & appropriate action.
• PhD Degree is a nice to have
• Proven ability to define and lead projects, track and execute with quality and timeliness on complex programs of work.
• Strong analytical skills to be able to quickly and effectively solve problems and overcome challenges.
• Demonstrated curiosity, creativity and innovation in approaches to business operations.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• This position may require occasional weekend and evening work to meet critical business timelines.

Other Job Details

• Relocation support available
• Work Location Assignment: On Premise

The annual base salary for this position ranges from $112,700.00 to $187,800.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 15.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [email protected] . This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
Continuous Imprv and Proj Mgmt