Mission Summary
The Senior Manager/Lead of Test Operations, reporting to the Director of Test Operations, plays a key role in ensuring the safe and reliable operation of Motional’s AV testing fleet and supporting testing partners. This role emphasizes delivering high performance through increased reliability and collaboration across departments to maintain a safe, accessible AV fleet.
With extensive operational experience, you will drive efficiency by introducing new tools and technologies, aligning cost-efficiency initiatives with the company’s values and commitment to a driverless future.
What You'll Be Doing
- Design and implement business strategies, plans, and procedures.
- Oversee, plan, organize, and direct the Test Operations team.
- Conduct bi-weekly performance management check-ins with managers.
- Provide job coaching for Test Operators, Supervisors, and Managers.
- Manage, hire, and train high-caliber Test Operations personnel and facilitate their career growth within Test Operations.
- Establish standard operating policies that support testing processes and deliverables for driverless milestones and OKRs.
- Set comprehensive goals for performance and growth, along with meeting contractual obligations.
- Lead employees to encourage maximum performance and dedication.
- Evaluate performance by analyzing and interpreting data and metrics.
- Participate in growth and expansion activities (new market expansions, demo rides, commercial partnerships, etc.).
- Manage relationships with other teams, departments, and any applicable vendors.
- Manage the execution of the test vehicle fleet, focusing on operational efficiency by making data-driven, impactful decisions.
- Work with other managers, the program management team within Fleet Operations, and other cross-functional teams to provide vehicle support across all areas of test and validation managed from HQ.
- Drive an excellent safety culture by leading safe and efficient operations.
- Provide feedback to cross-functional teams to improve software, system design, and safety processes, tracking tasks to completion and ensuring a communication feedback loop.
- Perform other duties as assigned.
What We're Looking For
- Proven leadership experience in operations management, program management, engineering, or product management, including at least 3 years in a technology or R&D-related industry. Experience in a similar aviation field will also be considered.
- Demonstrable strength in obtaining results through a clear focus on goals, accountability, communication, and business knowledge.
- Excellent knowledge of Microsoft Office/G-Suite applications.
- Strategic thinker with a solid diagnostic mind and experience in developing and championing a continuous improvement culture, with the ability to implement action plans to achieve objectives.
- Understanding of business functions such as HR, IT, Finance, Marketing, etc.
- Proven track record of building collaborative relationships with executives and senior leadership, including public speaking skills.
- Strong interpersonal and communication skills to facilitate team efforts, provide guidance and direction to team members, communicate expectations, project objectives, parameters, status, and outcomes.
- Track record of achieving goals in challenging environments and creating a culture of collaboration, teamwork, and gratitude.
- Ability to use quantitative and qualitative feedback to define critical tasks, establish sequences of events, identify individuals/teams, timelines, and outcomes, make recommendations, and execute necessary actions.
- Able to work in a fast-paced environment, handle multiple priorities, and meet short deadlines.
- Must have a valid driver’s license for the state they will be working in.
- Must have shift flexibility and be on-call.
- Able to travel domestically up to 25% of the time.
- Bachelor’s degree or higher
Bonus Points (Not Required)
- Data analytics experience.
- Jira/Confluence experience.
Physical Demands
The employee is regularly required to see, sit, talk, or hear; frequently required to use repetitive hand motions, handle or feel, and to stand, walk, reach, bend, or lift up to 50 pounds.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The requirements below represent the required knowledge, skills, and/or abilities.
Working Environment
The incumbent typically works in an office environment and uses a computer, telephone, and other office equipment as needed to perform duties. The noise level in the work environment is typical of an office setting. Incumbents may encounter frequent interruptions throughout the workday. While performing the duties of this job, the team member is occasionally exposed to outside weather conditions, road conditions, and pedestrian traffic. The team member is regularly exposed to mechanical and computer parts and is occasionally exposed to fumes and/or airborne particles. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Requires the ability to observe near/far/depth and color to safely operate Autonomous Vehicles and computer screens
- Able to be in confined stationary position to operate a vehicle for up to four (4) hours at a time for a total of up to ten (10) hours per day
- Able to be to be a driver and a passenger in an Autonomous Vehicle
- Able to operate grip gear shift, brake release, and steering wheel requiring coupling forces up to ten (10) lbs.
- Reach to either left or right shoulder to pull seat belt across body
- Move around the vehicle at beginning and end of shift for inspection of vehicle
- Will also inspect underneath of vehicle for leaks or damage
- Able to stay awake and alert on shift at all times
The salary range for this role is an estimate based on a wide range of compensation factors including but not limited to specific skills, experience and expertise, role location, certifications, licenses, and business needs. The estimated compensation range listed in this job posting reflects base salary only. This role may include additional forms of compensation such as a bonus or company equity. The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.
Candidates for certain positions are eligible to participate in Motional’s benefits program. Motional’s benefits include but are not limited to medical, dental, vision, 401k with a company match, health saving accounts, life insurance, pet insurance, and more.
Salary Range
$104,000—$139,200 USD
Motional is a driverless technology company making autonomous vehicles a safe, reliable, and accessible reality. We’re driven by something more.
Our journey is always people first.
We aren't just developing driverless cars; we're creating safer roadways, more equitable transportation options, and making our communities better places to live, work, and connect. Our team is made up of engineers, researchers, innovators, dreamers and doers, who are creating a technology with the potential to transform the way we move.
Higher purpose, greater impact.
We’re creating first-of-its-kind technology that will transform transportation. To do so successfully, we must design for everyone in our cities and on our roads. We believe in building a great place to work through a progressive, global culture that is diverse, inclusive, and ensures people feel valued at every level of the organization. Diversity helps us to see the world differently; it’s not only good for our business, it’s the right thing to do.
Scale up, not starting up.
Our team is behind some of the industry's largest leaps forward, including the first fully-autonomous cross-country drive in the U.S, the launch of the world's first robotaxi pilot, and operation of the world's longest-standing public robotaxi fleet. We’re driven to scale; we’re moving towards commercialization of our technology, and we need team members who are ready to embrace change and challenges.
Formed as a joint venture between Hyundai Motor Group and Aptiv, Motional is fundamentally changing how people move through their lives. Headquartered in Boston, Motional has operations in the U.S and Asia. For more information, visit www.Motional.com and follow us on Twitter, LinkedIn, Facebook, Instagram and YouTube.
Motional AD Inc. is an EOE. We celebrate diversity and are committed to creating an inclusive environment for all employees. To comply with Federal Law, we participate in E-Verify. All newly-hired employees are queried through this electronic system established by the DHS and the SSA to verify their identity and employment eligibility.
What We Do
Our team is commercializing a world-class driverless system. The Motional team is behind some of the industry’s largest leaps forward in the last decade, including the first fully-autonomous cross-country drive in the U.S, the launch of the world’s first robotaxi pilot, and operation of the world’s most-established public robotaxi fleet. Strategically formed by Hyundai Motor Group, one of the world’s largest vehicle manufacturers offering smart mobility solutions, and Aptiv, a global technology leader in advanced safety, electrification, and vehicle connectivity, Motional is fundamentally changing how people move through their lives.
Why Work With Us
Our leadership team has been working in this industry for decades and includes renown early innovators in driverless technology. We are creating a future where transportation is safe, reliable, and accessible. Join our team in revolutionizing the industry that will change how the world moves.
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