BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com.
BitGo is seeking a highly experienced DevOps/SRE Engineer to lead and architect our highly available digital asset infrastructure on Kubernetes. This pivotal role demands a proven leader capable of driving strategic initiatives, guaranteeing robust performance, and ensuring unparalleled reliability across our global operations. The successful candidate will proactively define and implement advanced monitoring and security frameworks, significantly enhancing network integrity, optimizing operational efficiency, and delivering a stable, cost-efficient, and highly scalable platform that empowers our developers and solidifies user trust. This position blends deep expertise in both web2 and web3 technologies, directly contributing to the security and scalability of over $100 billion in digital assets and shaping the future of our infrastructure.
This role is on-site in Palo Alto (CA, US) or San Francisco (CA, US) and requires participation in a 24/7 on-call rotation, including weekend coverage.
Responsibilities:
- Architect, design, and champion the adoption of cutting-edge Infrastructure as Code (IaC) tooling and automation solutions across the organization, setting best practices and driving innovation.
- Lead cross-functional collaborations with engineering and business teams to proactively identify and address complex infrastructure requirements, ensuring the delivery of highly scalable, resilient, and performant solutions that align with strategic business objectives.
- Evaluate, integrate, and strategically deploy advanced open-source and commercial tools to significantly enhance our security posture, infrastructure capabilities, and consistently meet evolving business demands.
Drive cost optimization initiatives across cloud infrastructure including capacity planning, resource right-sizing, and reserved instance strategies.
- Define, own, and execute the technical roadmaps for critical system components, ensuring seamless alignment with organizational strategic objectives and long-term vision.
- Drive operational excellence, reliability, and performance of critical client and internal systems through proactive project leadership, sophisticated incident response, and mentorship within on-call rotations.
Required:
- Extensive and demonstrable experience securing, scaling, and operating multiple complex environments on Kubernetes, coupled with deep expertise in associated tooling (ArgoCD, GitOps, Grafana) and advanced Terraform implementations.
- Strong Linux systems administration skills, including performance tuning, troubleshooting, and security hardening.
- Deep understanding of networking fundamentals: VPCs, security groups, load balancers, CNI plugins, and network policy management.
- Proficiency in at least one high-level programming language, preferably Go, with strong bash scripting capabilities.
- Deep operational expertise with relational and NoSQL databases (including advanced connection maintenance, intricate slow query analysis,index management) as well as large-scale object storage solutions.
- Proven track record with Github Actions and architecting robust CI/CD pipelines.
- Experience with major public cloud providers and advanced container orchestration/fleet management strategies, including sophisticated cost optimisation and capacity planning. We operate primarily on AWS but believe skills in one cloud provider translate to others.
- Minimum of five years of progressive experience building, securing, and maintaining complex, high-stakes production systems.
- Exceptional analytical and communication skills, coupled with a highly inquisitive and proactive disposition.
Preferred:
- Security operations experience, including vulnerability management, security monitoring, and incident response.
- Extensive experience with compliance frameworks and audit lifecycles (SOC, ISO, regulators, etc.).
- Advanced expertise in observability, sophisticated web security threats / CSP / SIEM tools, and uptime-critical infrastructure.
- Demonstrated track record of translating complex technical work into significant business outcomes, alongside a strong history of mentoring and developing junior engineers.
- Proven experience delivering impactful internal-facing tools, automation, or infrastructure that demonstrably improved developer or operator workflows at scale.
- Blockchain/crypto infrastructure experience such as running nodes and validators.
- Prior experience in financial services or regulated industries.
Why Join BitGo?
Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.
Pay Transparency Notice: Depending upon your leveling and location, the compensation for this role averages between $180,000 - $220,000 USD base salary. Equity, an annual performance bonus and the benefits outlined below are also a part of this role's package.
Here are some of the benefits of working at BitGo:
- Competitive salary
- Meal & Commute allowance
- Medical Insurance
- IT equipment support for work
- Great/Talented workforce to learn and grow with
Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you'll be able to look back and say you were part of the team that transformed investing.
Top Skills
What We Do
BitGo is the leader in digital asset financial services, providing institutional investors and crypto platforms with liquidity, custody, and security.
In 2020, the company reached new milestones with the launch of BitGo Prime, the first and only deeply integrated, full-stack solution with custody, trading and lending. With the launch of BitGo Portfolio and BitGo Tax, the company also manages activities across wallets, exchanges and service providers.
In 2018, it launched BitGo Trust Company, the first qualified custodian purpose-built for storing digital assets. BitGo processes over 20% of all global Bitcoin transactions, and supports over 250 coins and tokens. BitGo’s customer base includes the world's largest cryptocurrency exchanges and spans more than 50 countries, including qualified custodial entities in Switzerland and Germany.
BitGo is backed by Goldman Sachs, Craft Ventures, Digital Currency Group, DRW, Galaxy Digital Ventures, Redpoint Ventures, and Valor Equity Partners.
