POSITION SUMMARY:
The Senior Human Resources Manager supervises the HR function within the store(s) to include staffing, fair compensation practices, training, retention, associate relations, communications, and legal compliance. This role oversees coaching and counseling and all terminations.
ESSENTIAL FUNCTIONS:
- Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
- Meets or exceeds all financial plans as set by the Company.
- Executes all HR related policies including EEO compliance, practices, and direction from the Company.
- Provides leadership and support for the HR and Store Management team.
- Assists with development and implementation of HR programs to source, recruit, hire, develop and train Management associates to fill vacancies and to provide candidates for the future growth of the Company.
- Assists HR and Store Management team to staff the Store with “service” oriented associates; participates in interviewing and selection of exempt managers (below GM/GMIT level), monitor and follow-up on training compliance, prepares / approves performance appraisals, recommends merit / promotional increases.
- Resolves associate issues, coaches, and motivates to promote positive morale and a productive team-oriented work environment. Partners with RHRM to resolve all issues involving harassment and discrimination.
- Oversees Worker’s Compensation, LOA for exempt and non-exempt associates.
- Provides exempt development, performance management and succession planning.
- Carries out Supervisory responsibilities in accordance with the Company’s policies and applicable laws, including interviewing, hiring & training, planning, assigning and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems.
- Supervises and develops store HR team.
- ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
- Experience: Minimum of 5+ years in a Human Resources generalist capacity
- Multi-unit experience preferred
KNOWLEDGE, SKILLS, AND ABILITY:
- Ability to calculate figures and amounts such as discounts, commissions, and percentages
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret a variety of other financial, legal, and technical information
- Ability to read and analyze reports. Ability to write reports and business correspondence
- Ability to effectively present information and respond to questions from company leadership, Managers, associates, and customers
- Ability to conduct meetings and presentations to groups
- Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems
- Demonstrated strong interpersonal skills
- Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff
TRAVEL REQUIREMENTS:
- Some travel required
PHYSICAL REQUIREMENTS:
- Regularly performs computer work and sits
- Occasionally walks and stands
- Seldom/never lifts up to 50lbs
INDEPENDENT JUDGEMENT:
- Develops objectives and general policies and procedures for a specific program or functional area of responsibility within general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [email protected].
Top Skills
What We Do
Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today we provide customers with premier destination retail in more than 150 locations across North America. In 2017 Bass Pro Shops acquired Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service.
Guided by the visionary leadership of our founder and CEO Johnny Morris, Bass Pro Shops is making a significant impact in on the future of conservation and the communities we serve. More than 40 years after Johnny began helping people connect with nature through a tiny bait shop, our conservation mission is to inspire people to enjoy, love and conserve the great outdoors.
Beyond retail, Bass Pro Shops also operates White River Marine Group, the world’s largest manufacturer of boats, plus award-winning resorts and nature destinations including Big Cedar Lodge, America’s Premier Wilderness Resort. Our passion for connecting people to nature extends to our CLUB program where customers earn points toward free gear and experiences, and a series of not-for-profit conservation attractions.
