Who are Heidi?
Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.
We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.
Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.
Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.
We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge?
The Role
Working in our Integrations Engineering team with a UK and Europe regional focus, you’ll play a key role in connecting Heidi to NHS and UK healthcare systems. You’ll design and implement integrations with GP systems, hospital EHRs, and healthcare APIs, ensuring our technology fits seamlessly into UK clinical workflows. This is a chance to make a direct impact on how clinicians use AI at the point of care.
What you’ll do
Build and maintain integrations between Heidi and UK and European healthcare systems (e.g., EMIS, TPP SystmOne, Cerner Millennium, GDT, Dedalus, Maincare, Epic, etc.).
Collaborate with our AI/ML team to bring medical speech transcription and note generation into clinical workflows.
Work with APIs and distributed systems that power Heidi’s core features, ensuring performance, security, and scalability.
Improve the reliability and accuracy of medical documentation pipelines.
Champion best practices for building robust, maintainable systems in healthcare contexts.
What we’re looking for
6+ years of professional software engineering experience.
Proficiency in Python, with experience building APIs and backend services (preferably with FastAPI).
Experience working with datastores such as MongoDB and Redis.
Experience with integration design, including RESTful APIs, authentication/authorization (OAuth2, OpenID Connect), and event-driven systems.
Familiarity with healthcare interoperability standards (FHIR, HL7) or strong interest in learning them.
Bonus points
Prior experience integrating with UK and European healthcare systems (e.g., EMIS, TPP SystmOne, Cerner Millennium, GDT, Dedalus, Maincare, Epic, etc.).
Knowledge of observability tools (logging, metrics, tracing) and performance tuning.
Familiarity with GDPR, NHS DSP Toolkit, and healthcare security best practices.
Attitude matters more than experience! If you are motivated, collaborative, and have talent for problem solving and building relationships, we want to hear from you.
What do we believe in?
Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership.
Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters.
Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character.
Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on.
Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.
Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering.
Why you will flourish with us 🚀?
Flexible hybrid working environment, with 3 days in the office.
Additional paid day off for your birthday and wellness days
Special corporate rates at Anytime Fitness in Melbourne, Sydney tbc.
A generous personal development budget of $500 per annum
Learn from some of the best engineers and creatives, joining a diverse team
Become an owner, with shares (equity) in the company, if Heidi wins, we all win
The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
If you have an impact quickly, the opportunity to fast track your startup career!
Help us reimagine primary care and change the face of healthcare in Australia and then around the world.
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What We Do
Heidi Health is the team behind the world’s most loved AI scribe used daily by tens of thousands of clinicians in over 50 countries scribing millions of consults every month. Where other scribes end at transcription, Heidi is just getting started. Heidi’s real power is its ability to personalize notes with customized templates, create any healthcare document with a simple prompt, enable seamless team collaboration through shared sessions for multi-disciplinary care and more. From solo practitioners to large hospital networks, primary care to neurology to OBGYN, Heidi adapts to unique workflows across all specialties. Heidi is safe for every clinician to use with HIPAA and NHS compliance fortified with SOC2 and ISO 27001 security. Join the revolution at www.heidihealth.com – scribing is free, and it’s just the beginning.
