Senior Demand Planner

| Dallas, TX, USA | Hybrid
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About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

We are looking for a Senior Demand Planner for our eCommerce business to dig into the ever-evolving data to optimize inventory management, product forecasting, and strategic analysis. Reporting to our Inventory Manager, eCommerce, you'll deliver critical insights and analysis to serve as the basis for strategic decisions and purchase order recommendations across the eCommerce team.

Inventory Management:

  • You will develop and implement inventory strategies to improve stock levels and meet customer demand.
  • You will monitor inventory levels in relation to current sales trends.
  • You will analyze historical sales data, market trends, seasonality and content viewership to forecast future demand.
  • You will identify slow-moving or obsolete inventory and develop strategies to minimize excess stock.

Demand Forecasting:

  • You will work with our buying team and vendor partners to gather insights into upcoming promotions, product launches, and marketing campaigns to create forecast scenarios and lead alignment on volumes.
  • You will build and use forecasting models and tools to predict future demand and adjust inventory plans accordingly.
  • You will review forecast accuracy and make adjustments to improve forecast performance.
  • You will collaborate with partners to create detailed item-level forecast development and consolidation for the US and International eCommerce markets

We are considering applicants for our Coppell office.

About You

We get excited about candidates, like you, because...

  • 5+ years experience in inventory management and planning within an eCommerce setting.
  • You are analytical and have strong skills in strategic planning.
  • You love working with data and pay close attention to details. You regularly review and question data to ensure accuracy and clarity.
  • You are proficient in advanced Excel techniques, including complex formulas.
  • You have worked with Netsuite and are familiar with its reporting and data formats.
  • You have excellent communication skills, both written and verbal, and can explain technical information to both technical and non-technical partners.
  • You are curious and eager to dive into issues and create creative solutions.

About the Team

Crunchyroll's eCommerce teams are a group of authentic and kind people dedicated to super-serving anime fans worldwide! By offering the best selection of anime and apparel merchandise, a seamless and personalized user experience, and outstanding customer service, we aim to deliver the best anime shopping experience in the business. We endeavor to make meaningful improvements to our tools to adapt to this growing business and customer base. We understand the opportunity ahead and the effort required to achieve our audacious goals.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

  • Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
  • Flexible time off policies allowing you to take the time you need to be your whole self.
  • Generous medical, dental, vision, STD, LTD, and life insurance
  • Health Saving Account HSA program
  • Health care and dependent care FSA
  • 401(k) plan, with employer match
  • Employer paid commuter benefit
  • Support program for new parents
  • Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

  • Courage. We believe that when we overcome fear, we enable our best selves.

  • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

  • Service. We serve our community with humility, enabling joy and belonging for others.

  • Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

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Technology we use

  • Engineering
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An Insider's view of Crunchyroll

What's something quirky about your company?

If you need a midday break or a little creative inspiration, we have a full manga library stocked with stories just waiting to be enjoyed!

Bianca

Director, Public Relations - Americas and Japan

What does career growth look like on your team?

The spirit, tenacity, and genuine, energizing joy this team has for our work, our mission, and our fans make it impossible not to grow. We grow individually, we grow together- and it’s amazing to see our vision go from a simple, imagined thought to something real that delights people around the world.

Mae

Associate Manager, Social Media

How has your career grown since starting at the company?

I experienced tremendous growth at this company for the past half-decade. From my perspective, communication between teams and departments is only getting better.

Maria

Staff Security & Compliance Engineer

What are Crunchyroll Perks + Benefits

Crunchyroll Benefits Overview

In addition to fun, passionate, and skilled co-workers, Crunchyroll offers competitive salaries as well as a “Use What You Need” time away from work policy. Crunchyroll offers Medical, Dental, Vision, STD, LTD, and life insurance, as well as a 401(k) plan with employer match. There are also perks beyond the nitty-gritty, such as a dog-friendly office, mental health care, and more!

Culture
Volunteer in local community
Crunchyroll encourages and facilitates all forms of local community volunteering including Techbridge Girls in the Bay Area, Cat Town - Oakland, Baby2Baby, and A Sense of Home.
Partners with nonprofits
Crunchyroll has partnered with numerous US-based STEAM organizations including Ryman Arts & The Barcid Foundation, as well as The Inter College Animation Festival and Amusement Media Academy in Japan.
Open door policy
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
Paid holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Relocation assistance
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available

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