Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
This role will support Enterprise Customer Profitability (a.k.a. Profit), which is an enterprise application and authorized data source which produces risk adjusted profitability data for ~ 210MM customer accounts each month utilizing instrument level operational data. The scope of enterprise customer profitability spans the following lines of business:
- Retail and Preferred
- Merrill
- Private Bank
- Business Banking
- Global Commercial Bank
- Global Corporate and Investment Banking
- Global Markets
As a member of the Enterprise Customer Profitability (ECP) team, this associate will support data analytics and controls, business partner education and consultation including support for research and ad hoc requests, financial transparency into Profit and General Ledger differences, change projects, and process improvements. Primary area of support will be Investments and Deposits products.
Primary responsibilities include:
- Support Profit monthly production with analysis, execution of controls and communications to ensure timely and accurate data delivery
- Demonstrate proficiency of Profit methodologies, logic, data lineage and understand strategic uses of customer profitability data
- Field user questions regarding differences between Profit and General Ledger data
- Present to business partners including senior management to improve overall understanding of Profit data and the benefits it provides
- Partner with Line of Business Finance, Operations, Marketing and Tech Teams – to understand and/or identify opportunities for integrating Profit data into internal management routines
- Participate in developing requirements, supporting design and execute testing for Profit changes
Required Qualifications
- 5+ years of finance support experience in the banking/financial services industry
- Strong finance acumen with understanding of banking products and financial statements
- Strong research & analytic skills using querying tools and Excel
- Ability to translate data into information and create the ‘story’ for end users
- Excellent written and oral communication and presentation skills
- Self-starter with ability to manage multiple tasks/responsibilities simultaneously
- Ability to build strong working relationships to effectively navigate across the ECP organization and with various business partners
Desired Qualifications
- Accounting, Finance or Business degree, preferred
- Experience working with cross functional technology, product and finance teams
- SQL knowledge, a plus
- Familiarity with Bank of America’s financial reporting tools (i.e., eLedger), a plus
- Usage and familiarity with Enterprise Customer Profitability (Profit) data, a plus
Skills:
- Data Collection and Entry
- Data Management
- Data Modeling
- Issue Management
- Policies, Procedures, and Guidelines Management
- Analytical Thinking
- Collaboration
- Data Governance
- Data Quality Management
- Data and Trend Analysis
- Business Acumen
- Controls Management
- Production Support
- Regulatory Compliance
- Solution Design
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bank of America and has not been reviewed or approved by Bank of America.
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Fair & Transparent Compensation — Pay practices are framed as structured and backed by regular pay-equity analysis, which creates a sense of consistency even when higher pay is desired.
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Pay Growth & Progression — A high U.S. hourly pay floor of $25/hour is positioned as a meaningful baseline for frontline and support roles, improving perceived competitiveness at the lower end.
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Parental & Family Support — Parental leave, family-planning reimbursement, backup care, and “Life Event Services” are presented as substantial supports that strengthen the overall rewards package.
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What We Do
We make financial lives better for our clients and our communities through the power of every connection. Our employees are at the heart of this purpose, and are key to driving responsible growth. Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.
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