POSITION SUMMARY:
Provide dedicated operational support for Contract Pharmacy and Alternate Distribution Model (ADM) programs, ensuring accurate execution, timely fulfillment, and protection of existing 340B value. This role is responsible for end-to-end ADM operational execution, including packing and shipping product to contract pharmacy partners in accordance with defined schedules and partner requirements.
Position: Senior Contract Pharmacy Operations Specialist
Department: Pharmacy Admin
Schedule: Full Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
Key Responsibilities
Contract Pharmacy Operations
- Manage day-to-day operational workflows for contract pharmacy programs.
- Support setup and maintenance of contract pharmacy 340B purchasing accounts with wholesalers.
- Coordinate with internal and external contract pharmacy administrators and pharmacy partners.
- Support audit readiness and documentation related to contract pharmacy operations.
- Review and approve invoices to ensure proper payment.
ADM Operational Execution
- Execute ADM workflows in alignment with contract terms and 340B compliance requirements.
- Investigate and resolve discrepancies impacting ADM value capture.
- Serve as the primary operational contact for ADM partners.
- Maintain clear documentation of ADM and contract pharmacy workflows.
- Prepare and place all orders in accordance with the set parameters.
- Maximize ADM potential while ensuring that the Covered Entity can operate without impact.
- Prepare all regulatory paperwork related to ADM orders.
ADM Packing & Shipping
- Own packing and shipping of ADM product to contract pharmacies across all programs.
- Ensure shipments are prepared accurately, securely, and in accordance with:
- Partner-specific shipping schedules
- Product handling requirements
- Contractual service-level expectations
- Coordinate shipment timing to ensure continuity of supply at contract pharmacy sites.
- Track shipments, resolve delivery issues, and maintain shipping documentation.
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB REQUIREMENTS
Education:
- Required: High school diploma or equivalent degree and strong mathematical skills.
- Preferred: Some college, and associates or Bachelor’s degree
Certificates, Licenses, Registrations Required:
- Required - Registration as a Pharmacy Technician with the Massachusetts Board of Pharmacy.
- Required - National pharmacy technician certification from either Pharmacy Tech Certification Board (PTCB) Adv. prior to role entry or obtain the PTCB Adv. certification within 6 months of hire.
- Preferred - Apexus 340B ACE certification highly recommended
Experience:
- 3-5 years of experience in 340B operations, contract pharmacy, ADM, specialty pharmacy, or purchasing operations
Knowledge, Skills & Abilities (KSA):
- Requires mathematical skills, knowledge of purchasing and material management.
- Effective interpersonal skills to interact appropriately with hospital staff, colleagues, external partners, and others.
- Working knowledge of 340B program as it relates to drug purchasing and operations.
- Ability to solve complex problems related to drug purchasing, 340B utilization, or drug pricing.
- Experience with Microsoft programs (i.e. MS Word, Excel, Outlook) and web browsers. Experience with Pharmacy Management software preferred.
- Experience with fulfillment, packing, and shipping workflows.
- High attention to detail with strong analytical and problem-solving skills.
- Ability to readily adapt to changes in schedule specifications, and work priorities as the business and customer needs demand.
- Physical ability to lift heavy loads as required for handling medication orders.
- Must maintain the required level of competency to perform the essential duties and responsibilities.
Compensation Range:
$62,500.00- $91,000.00This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
Boston Medical Center (BMC) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Boston Medical Center (BMC) and has not been reviewed or approved by Boston Medical Center (BMC).
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Pay Growth & Progression — Recent union agreements delivered significant raises for nurses and many non‑RN groups, lifting pay levels in those cohorts. Feedback suggests these structured increases improved satisfaction for roles covered by the contracts.
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Affordable Benefits — An option for a no‑premium medical plan, strong pharmacy discounts, and low‑cost same‑day care position healthcare as cost‑effective. Additional programs like diabetes support and coaching further reduce out‑of‑pocket burden.
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Leave & Time Off Breadth — Full‑time staff receive a large PTO bank that grows over time and extended parental leave for birth or adoption. Colleagues also have access to emergency child and elder care supports and childcare discounts.
Boston Medical Center (BMC) Insights
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Boston Medical Center, located in Boston’s historic South End, is a private, not-for-profit, 567-bed, academic medical center and the primary teaching affiliate for Boston University School of Medicine. Recognized for its high-quality, nationally ranked and comprehensive medical care for the entire family, patients have access to the most current treatment and advancements at BMC. BMC physicians lead the way in pioneering new therapies that impact the care of patients locally and worldwide. In 2013, BMC made the decision to invest in a four-year campus redesign that includes additions to buildings, upgrades to existing structures, and an expansion of the Emergency Department. Once completed, the redesign will provide clinical workspaces with state-of-the-art facilities and equipment to solve BMC's most pressing care delivery needs. Already complete, the hospital’s Shapiro Center is Boston’s newest outpatient care facility and features a quarter-million square feet of clinic space, key support services, one of the region’s most technologically advanced pharmacies, and a bright, spacious café. Housed in a facility that provides world-class, patient-centered care at every visit, BMC doctors are among the best in their field. Many are recognized annually as “Top Doctors” in their medical and surgical specialties by publications such as U.S. News & World Report and Boston magazine. Boston Medical Center is also the largest safety net hospital in New England and extends into the community as a founding partner of Boston HealthNet, a network of 15 community health centers throughout Boston serving more than a quarter million people annually. No matter whom you meet at BMC, all are committed to providing every patient and family member with the highest quality of care, respect, warmth and compassion.
